Can a Zone Director invalid certificate prevent external captive from opening on iOS?

  • 1
  • Question
  • Updated 11 months ago
  • Answered
We have a client running our external captive portal on a ZD3025 v: 9.12.3.0 build 34 and the captive portal is not opening automatically on iOS but only if the user try to access some non enabled site on browser. 
He reported us that their controller certificate is invalid.
Could this prevent the captive from opening on iOS devices?
Have you some idea of what could be causing this issue?

This is the walled garden we are using:


Thanks!
Photo of Cristiano Bevilaqua

Cristiano Bevilaqua

  • 13 Posts
  • 0 Reply Likes

Posted 11 months ago

  • 1
Photo of Michael Brado

Michael Brado, Official Rep

  • 2746 Posts
  • 384 Reply Likes
Yes.