broadcom cards connection problem

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  • Updated 5 months ago
hello.

My clients (mainly DELL XPS) with Win10 and  Broadcom wifi cards (DellWifi 1560, 1820A) reported random  2-3 times a day rejoins to AP. They was connected to R700 AP with ZD1100 9.10.0.0.218 . So we do upgrade to latest ZD1100 9.10.2.0.29 . But now they are completly out - they cant connect to EAP 802.1x AES network anymore. Windows drivers was not changed but they cant connect. changing drivers up/down versions doesnt help too.

Clients with XPS but other vendor cards (intel,killer...) are ok.  

On internet there are lot of issues with win10 and broadcom cards, but with previous  ZD fw it worked (with disjoins but worked ).
Is there something specific issues/recommendation for Broadcom cards ?

Thank you for any advice for  specific broadcom tuning my ZD. 
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Marian Janovic

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Posted 6 months ago

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Photo of Marian Janovic

Marian Janovic

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no one with this kind problem ? 

reverting back fw to  9.10.0.0.218 restored connectivity for broadcom cards. 
Photo of Michael Brado

Michael Brado, Official Rep

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Thanks for the tip Marian.  You might want to contact TS to take a deeper look if a bug is needed.
(Edited)
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Mark Burrows

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Hi Marian

I had a similar issue with Dell XPSs in the last couple of days when I enabled 802.11k and 802.11r to improve roaming.  It turns out that any Broadcom WiFi devices (including all the XPSs) stopped connecting to the network.
It's the 802.11r part that's responsible here, toggling it back off allowed them to re-connect.

This is also on an 802.1x network, we're currently running 9.13.3.0 build 22 on R510/ZD1200.

Does that fit the same scenario in respect of the 802.11r with Broadcom WiFi?