Better AP for my home

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  • Updated 6 months ago
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Antonio Rossi

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Posted 6 months ago

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Michael Brado, Official Rep

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Ruckus does not warranty any product not sold thru an authorized Ruckus Reseller.

Pictures copied to Amazon/eBay do not make an authorized Ruckus reseller. 

Be wary of any "Ruckus" APs you find advertised by any but Ruckus resellers.
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Michael Brado, Official Rep

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As far as Access Point comparison and pricing, examine the AP data sheets on our corporate website to see the differences in radio/antenna/etc.

https://webresources.ruckuswireless.com/datasheets/r510/ds-ruckus-r510.html

https://webresources.ruckuswireless.com/datasheets/r310/ds-ruckus-r310.html 
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Michael Brado, Official Rep

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Out of curiosity, how many different type of clients are there in the 40 devices that use wireless in your house?
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Antonio Rossi

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good answer... :) the first thing that comes to mind for me is: how does a seller not authorized to sell your products? Does he come to steal them at night? lol If a product has left your factory and it has a problem, you fix it, this is what serious companies do. 40 devices, including: mobile phones, tablets, PCs and home automation devices (sonoff, shelly, etc)
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Michael Brado, Official Rep

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Yes, I wasn't clear. Ruckus sells product thru authorized/trained Resellers, but not online stores like eBay/Amazon.
We certainly replace any faulty unit that leaves the factory, once. People who request replacements, must return the faulty units (or destroy them). If anyone "resells" a device that we have already replaced (serial number), we do not replace it again.  (...and would suggest that person contact whomever "resold" the already replaced device to them!)

It doesn't happen a lot, but it does happen...  thanks.
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