Backup and Restore Problem on Ruckus Unleashed

  • 1
  • Question
  • Updated 2 months ago
Dear Ruckus Users

I try to backup configuration on ruckus unleashed T300 and there'is pop up file which is written in chinese. it's not .BAK file, I save the file and try to restore the configuration and invalid backup configuration notification appears. Is there problem with my ruckus?

Thank you

Regards

Muhammad Labib Khairi
Photo of muhammad labib khairi

muhammad labib khairi

  • 11 Posts
  • 1 Reply Like

Posted 3 months ago

  • 1
Photo of Abilash P R

Abilash P R, Employee

  • 51 Posts
  • 12 Reply Likes
Hi Muhammad,

Could you please provide more information on this issue like in Firmware version, AP Model; how many APs connected in this Unleashed Network? Do you see this issue when backingup config using multiple browsers?

Regards,
Abilash PR.
(Edited)
Photo of muhammad labib khairi

muhammad labib khairi

  • 11 Posts
  • 1 Reply Like
Dear Abilash

Here are information you ask:

Firmware: T300_200.4.9.13.47
AP Model: T300
How many APs: 1 AP T300
I just used google chrome browser when backingup config

Regards,

Muhammad Labib Khairi
Photo of Abilash P R

Abilash P R, Employee

  • 51 Posts
  • 12 Reply Likes
Hi Muhammad,

I tested internally in lab with chrome browser and did not see any issue. Please find below screenshot. I was also able to restore using the same backup. The AP restored without any issues.

Could you please try to test it using different browser and check ?

Regards,
Abilash PR.