Hello, I have a ZD3050 and configured r700 & h500 AP’s, some AP’s show disconnected on the controller but they pass traffic on the LAN ports but they don’t broadcast the configured SSID’s. I have tried resetting but no change kindly assist.
First, we should fix the AP disconnection issue with the ZD.
Please check the following things.
- Ping reachability between AP and ZD. - Login to the AP SSH and validate if it has correct ZD's IP address or not. - Check the firmware on the AP. - swap the AP to a different switch port to rule out if there are any switch port issues.
I would request you to open a ticket with Technical support if the issue still persists as it is effecting the production environment.