- 22 Posts
- 1 Reply Like
Posted 2 years ago
Abilash P R, Employee
- 60 Posts
- 15 Reply Likes
Hi Chbane,
If you still observe any issues please download AP support info and screen shot of ZD interface after navigating to Monitor>>Access points and open a case with Ruckus support (https://support.ruckuswireless.com/contact-us).
Regards,
Abilash PR.
- Please try to check if both AP and ZD have connectivity to each other.
- SSH into AP using default password (username:admin,password:sp-admin), and enter below commands
set scg ip <ipaddress of controller>
reboot
- After AP reboot, it should connect to the ZD.
If you still observe any issues please download AP support info and screen shot of ZD interface after navigating to Monitor>>Access points and open a case with Ruckus support (https://support.ruckuswireless.com/contact-us).
Regards,
Abilash PR.
- 22 Posts
- 1 Reply Like
hello
i already use this command, i should use set zone director ip
but this command don't exit in this ap
i already use this command, i should use set zone director ip
but this command don't exit in this ap
Abilash P R, Employee
- 60 Posts
- 15 Reply Likes
Hi Chabane,
I am sorry the command should have been "set director ip 192.168.10.10" (please use your ZD IP instead of 192.168.10.10) and "reboot" .
If you observe AP not joining the ZD, please open a ticket with Ruckus Support.
Regards,
Abilash PR
I am sorry the command should have been "set director ip 192.168.10.10" (please use your ZD IP instead of 192.168.10.10) and "reboot" .
If you observe AP not joining the ZD, please open a ticket with Ruckus Support.
Regards,
Abilash PR
(Edited)
- 22 Posts
- 1 Reply Like
hi
when i acced to all ap connected to the zd it exit the command set director ip,
but this ap have not this command, i try to apgrade it but it don't accept any apgrade
when i acced to all ap connected to the zd it exit the command set director ip,
but this ap have not this command, i try to apgrade it but it don't accept any apgrade
Abilash P R, Employee
- 60 Posts
- 15 Reply Likes
Hi Chbane,
Please open a case with Ruckus Support with your available time for WebEx, so this issue can be addressed.
Regards,
Abilash PR.
Please open a case with Ruckus Support with your available time for WebEx, so this issue can be addressed.
Regards,
Abilash PR.
- 22 Posts
- 1 Reply Like
thank you verry mutch and i'm sorry for my english, so the serial number 101608000451