AP R510 does not join the unleashed

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  • Question
  • Updated 1 year ago
  • Acknowledged
  • (Edited)

Unleashed Release version number: R510_200.
AP model(s) : R510
Does not join the unleashed, when you enter the UI, it does not show the new AP that you want to add in the option access point.
when it is verified in Admin & Services>Administration>Upgrade.  The R510 appears as a member

tests performed with the same firmware

Número de versión de lanzamiento liberado: R510_200.
Modelo (s) AP: R510
No se une al unleashed, cuando ingresa a la interfaz de usuario, no muestra el nuevo AP que desea agregar.
cuando se verifica en Administración y servicios> Administración> Actualizar. El R510 aparece como miembro

Pruebas realizadas con el mismo firmware.

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Jonathan Chica

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Posted 1 year ago

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Michael Brado, Official Rep

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Do you mean you saw it needed to be upgraded after it joined your Unleashed network?
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Jonathan Chica

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they are all updated R510_200.

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kim yang, Employee

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try to see the event or alarm under Admin->Diagnostics, what happens about the issued R510.    or set factory the issued R510 and let it join again.