ap log file

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Good morning
I'm using Ruckus products in Korea.
One user is not using the internet because he has not passed to the authentication page.
So I attached an ap log file and it did not show messages to other users
This is visible in the user's log file. Why?
I need help.
It depends on Google Translator ... Thank you.

Jul  1 09:10:21 LB-6F-171 daemon.info hostapd: @@209,clientRoaming,"apMac"="94:f6:65:18:5e:60",

"clientMac"="34:31:11:19:f0:79","ssid"="LetsRun-Free","bssid"="94:f6:65:18:5e:6c","userId"="","wlanId"="1","tenantUUID"="839f87c6-d116-497e-afce-aa8157abd30c","apName"="LB-6F-171","toRadio"="11a/n/ac","fromApMac"="94:f6:65:18:2a:f0","clientIP"="192.168.28.138","vlanId"="20","radio"="a/n/ac","encryption"="None","rssi"="31","receivedSignalStrength"="-74"

Jul  1 09:10:21 LB-6F-171 user.info syslog: Message sent.=

Jul  1 09:10:21 LB-6F-171 daemon.info hostapd: wlan32: STA 34:31:11:19:f0:79 IEEE 802.11: station authorized: ssid:LetsRun-Free, is_wispr:2, wispr_start_time:1498886366, session_timeout:36000, idle_timeout:0, expiration:0, acct_interim_interval:600, grace_period:35940, uuid:, common_state:1

Jul  1 09:10:21 LB-6F-171 daemon.debug hostapd: IEEE 802.11: rks_set_state wlan32 set rudb state(1) for station ok:34:31:11:19:f0:79

Jul  1 09:10:21 LB-6F-171 daemon.debug hostapd: IEEE 802.11: rks_set_state wlan32 set acl(lid:2) for station ok:34:31:11:19:f0:79

Jul  1 09:10:21 LB-6F-171 daemon.info hostapd: wlan32: STA 34:31:11:19:f0:79 IEEE 802.11: DeviceInfo is Android

Jul  1 09:10:21 LB-6F-171 daemon.info hostapd: wlan32: STA 34:31:11:19:f0:79 IEEE 802.11: Hostname is android-c0f37814fac878e9

Jul  1 09:10:21 LB-6F-171 user.debug kernel: br_l2uf_handler: received action L2UF 34:31:11:19:f0:79 from wlan32 on br0

Jul  1 09:10:21 LB-6F-171 daemon.debug hostapd: STA 34:31:11:19:f0:79 IEEE 802.11: hostapd_sta_info_update_msg_handler: L2UF update, input_devname=wlan32, prev_devname=eth0, input_brname=br0, bssid=94:f6:65:18:5e:6c

Jul  1 09:10:21 LB-6F-171 user.warn kernel: ol_rc_update_handler: WARNING: handler called without transmit attempts

Jul  1 09:10:28 LB-6F-171 user.warn kernel: FWLOG: [15270973] WAL_DBGID_STA_VDEV_XRETRY ( 0x40 )

Jul  1 09:10:28 LB-6F-171 user.warn kernel: FWLOG: [15270991] WAL_DBGID_STA_VDEV_XRETRY ( 0x40 )

Jul  1 09:10:28 LB-6F-171 user.warn kernel: FWLOG: [15271053] WAL_DBGID_STA_VDEV_XRETRY ( 0x40 )

Jul  1 09:10:28 LB-6F-171 user.warn kernel: FWLOG: [15271334] WAL_DBGID_STA_VDEV_XRETRY ( 0x40 )

Jul  1 09:10:28 LB-6F-171 daemon.warn Eved: STA-DISASSOC-REASON [wmi_peer_sta_kickout_event_handler(),843, STA kicked-out ] 34:31:11:19:f0:79 rx_rssi=21,ack_rssi=0,reason=0,freq=5500,chan=100,rx pkt,byte;tx pkt,byte=(1,28,135,15161)

Jul  1 09:10:28 LB-6F-171 user.warn kernel: wmi_peer_sta_kickout_event_handler:840 Kicking off STA 34:31:11:19:f0:79 AID 2

Jul  1 09:10:28 LB-6F-171 user.warn kernel: wmi_peer_sta_kickout_event_handler:852 STA=34:31:11:19:f0:79 AID 0 ref_cnt=(0) (after node_leave and node_free)

Jul  1 09:10:28 LB-6F-171 daemon.info hostapd: wlan32: STA 34:31:11:19:f0:79 IEEE 802.11: disassociated
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jangsoon park

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Posted 3 months ago

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Michael Brado, Official Rep

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Please contact Tech Support for further detailed analysis, as I don't think we can deterimine
ultimate issue from short log snip.   https://support.ruckuswireless.com/contact-us

Searching Bug DB for 'ol_rc_update_handler', 'WAL_DBGID_STA_VDEV_XRETRY', and
'wmi_peer_sta_kickout_event_handler' finds 5 matches, but across ZD/SZ platforms or
could be AP model specific (H500).  Ask TS if you are hitting SCG-6472, SCG-63443, SCG-49672
if you're on SmartZone, or ER-5277 if you're running ZD 9.13 code.