I have upgraded my Vsz to 3.6.0.0.510 and upgraded the APs to 3.6.0.0.709. After the upgrade i noticed that almost every AP had a high percentage of connection errors. I let it go for several days and thought i still had a lot of clients connected so it must be working. In the events I see a lot of Force DHCP disconnects. I did not make any changes to that but did double check the settings. Some wlans were not enabled and some set to anywhere from 5-15 seconds. Downgraded the firmware to 3.5.1.0.1026 and the connection errors went away. Has anyone seen this and have any ideas why i am seeing this.
Posted 3 years ago
Well.. not many alarms on it, but if I show the Connection Failures on the AP list, it looks like this:
Site One:
Site Two:
Not sure what to think of that..
Site One:
Site Two:
Not sure what to think of that..
Wonder if its a stats/counting error or real connection troubles. The user experience seems to be fine so far, but this was a brand new deployment starting on 3.6 so I don't have a reference point.
If you go to the AP and then down to Event tab - type in "authenticat" in the search, are there alerts/errors present?
No authentication or connection errors on the event log. In fact, the main network is not even protected (its just an open network). I will look at stats per SSID
Then it sounds like it's a stats/counting error, especially if no events in the log are present. Again, for those of us who ran the 3.5.1 for a while - and then switched, without any other changes, these errors popped up.
Thanks! Are you seeing errored events on your case?
Yes we are, but I believe that's because we enabled the DoS protection and they are having wrong log in attempts. What do you expect when you attempt to login to the network as Bob?
i ve a lot of connection failures also with 3.5.1.0.1026
i don't have any autentications errors, i don't understand what could be the issues.
Tech support told me that is ok, and it s normal... (i don't think).
i tried different configuration but the result was always teh same.
i don't have any autentications errors, i don't understand what could be the issues.
Tech support told me that is ok, and it s normal... (i don't think).
i tried different configuration but the result was always teh same.
I have the same here. And in the troubelshooting section I can see the devices have many 802.11 Authentication Request/Response packets. Connection seems to take longer than on previous code.
(Edited)
Running on latest 3.6.1.0.227 code
Agreed, noticed the same. Hopefully they can get this resolved with next release.
From 3.5 to 3.6, health metric is more detailed and seperated.
I think metric is calculated by authentication and association in 3.5.
Otherwise, In 3.6, metric is calcualted by more factor such as association, authentication, dhcp, eap.
If in 3.6 percent of failed dhcp packet is increase, metric would be more higher than 3.5's
If it is a bit fixed, the metric will be great to check health.
Regards.
I think metric is calculated by authentication and association in 3.5.
Otherwise, In 3.6, metric is calcualted by more factor such as association, authentication, dhcp, eap.
If in 3.6 percent of failed dhcp packet is increase, metric would be more higher than 3.5's
If it is a bit fixed, the metric will be great to check health.
Regards.
Anyone has an idea if this has been fixed in the lates OS ?
in the current Version 5.0 there are no issues anymore
Did you see the many 802.11 Authentication Request/Response packets before? Is this fixed, too?
dont know anymore. due to the update to version 5 all event-logs are gone now and you will start from scratch
