AP don ́t show SSID ́s in sz100

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  • Updated 2 years ago
Hi guys,
nice to talk to you again, we are configuring a sz100 with aps models r500, r600 and t300, the version of sz100 is 3.1.1.0.476 but we have a problem: ap ́s don ́t show the ssid ́s that is configured in the controller.

when i clicked monitor-access points-<ip ap> i can see in Configuration status: update failed.

I think that this is a possible reason, any advice???

We have connectivity between both devices (ping) ap-controller. Ap ́s are registered.



Thanks
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Golbert Salazar

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Posted 2 years ago

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Bobby Wittenberg

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Hey there Golbert, shot in the dark here but we operate a vSCG (time to update I know) but we have to manually "upgrade" those access points to SZ firmware (they ship with zonedirector firmware) before they will completely join up with our vSCG. Took a while to figure that one out.  if you go to the ZoneFlex firmware downloads you should see the smartzone firmware.  If the APs are already on SZ firmware, I have been of no help!
(Edited)
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Harald Løken

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Maybe try to check if you have the correct ports open between the Controller and APs. Could update failed indicate that updating firmware through FTP is being blocked?