Announcement: SmartZone 5.2.1.0.515 (GA) is available on Support Portal

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  • Announcement
  • Updated 4 weeks ago
  • (Edited)
Greetings---

Ruckus is proud to announce a new major SmartZone 5.2.1 (GA) release, for AP and ICX switch control, with some important new features and functions. 

The Documentation and Firmware are now available on our Support portal, at these links; please read the Release Notes for the New Features and Changed Behaviors: 

SmartZone 5.2.1.0.515 (GA) Release Notes

SmartZone 5.2.1 (GA) Software Documentation (.zip bundle)

All Ruckus SmartZone 5.2.1 Product Guides can be downloaded from https://support.ruckuswireless.com/documents?filter=83#sort=relevancy&f:@commonproducts=[vSCG]



SmartZone 5.2.1.0.515 (GA) Sigpack 1.470.1 (Application Signature Package)

All Ruckus SmartZone 5.2.1 Software Images can be downloaded from the Support Portal pages at https://support.ruckuswireless.com/product_families/11-smartzone-sz

All Ruckus Virtual SmartZone (vSZ) and SmartZone-Dataplane (vSZ-DP) 5.2.1 Software Images can be downloaded from the Support Portal pages at 
https://support.ruckuswireless.com/product_families/18-virtual-smartzone-vsz



Allan.
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Allan Grohe, Knowledge Manager

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Posted 2 months ago

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Steven Johnson

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Your numbers got reversed there. "Ruckus is proud to announce a new major SmartZone 5.1.2 (GA) release".
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Tim Brumbaugh

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Funny it all says 5.2.1 to me and the link takes me to 5.2.1.
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Syamantak Omer, Official Rep

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Hi Tim,

This doesn't look weird to me (5.2.1 link will obviously take you to 5.2.1).

Could you elaborate what issue you are facing or point which link has issue?

Regards,
Syamantak Omer
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Steven Johnson

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Tim,
My reply identified some typos in their original post. They corrected their typos but did not respond to my reply.
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Syamantak Omer, Official Rep

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Hi Steven,

We acknowledge that and we did updated it as soon as we found wrong URLs but its been 4 days we updated it, so getting wrong redirection today seems unusual.

We do appreciate your help on pointing the typos.

Thanks!

Regards,
Syamantak Omer
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Steven Johnson

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Syamantak,

My original reply pointing out the typos was from four days ago, the day the information was released. Tim responded with confusion as the typos no longer exist today, as the correction was made but without any notice in this thread so Tim had no idea that a correction had been made.
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Syamantak Omer, Official Rep

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Got it!

I just wanted to make sure there are no more typo or broken links.

Thanks!
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Allan Grohe, Knowledge Manager

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Thanks you Steven for pointing out the typo.  Other folks internally had also caught the error, and I hadn't realized that you had pointed it out here as well.  Definitely appreciate the extra pair of eyes!

Allan.
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Bino Thomas

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Hi,
This is stable firmware? There is no option to create Domain.
(Edited)
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Syamantak Omer, Official Rep

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Hi Bino,

5.2.1.0.515 is a GA release(General availability).

To know more about GA and how it is different then MR (Maintenance release) refer below article.

https://support.ruckuswireless.com/articles/000002490

Note: Article is related to ZD product firmware but details are same for all our controller versions, including v/SZ.

Regards,
Syamantak Omer
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Steven Johnson

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If you manage ICX switches with the SZ100, don't upgrade until ICX firmware 08.0.95X is released.
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Jon Novakowski

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5.2.1 is NOT stable and has bugs. If you are running a captive portal wlan in your network there is a bug with the redirection using the AP certificate instead of the SZ cert and you will have to revert back to 5.2.0 or below to get it working again. 
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Bino Thomas

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i can downgrade to 5.2.1? can you provide the link.
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Jon Novakowski

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Bino that depends and no. If you are on 5.2.1 then no you can not downgrade to 5.2.0. unless you have a back up (cluster restore)... 5.2.0 build 699 is what I would suggest unless you don't need the NMS. No NMS and no R750 in the latest code in
 3.6 
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Bino Thomas

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Hi,

This is the Link for 5.2.0 https://support.ruckuswireless.com/software/2403-smartzone-5-2-0-0-699-ga-software-release-sz-100-ximg-image
any more patches need to install after install 5.2.0 ?
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Jon Novakowski

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3.6 is carrier code. forgive me for a working code without the fluff. Fluff = porn reference If there are no switches in your environment nor 750'd then for God sake don't upgrade. Trust someone that is into an 18 hr day and a promise of a patch coming.
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Bino Thomas

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No ICX switches only  AP R310 R510 R610 and T310
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Jon Novakowski

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any web auth?
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Bino Thomas

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want to use Guest Access Portal
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Syamantak Omer, Official Rep

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Hi Bino,

Post reading all the confirmation above, I would like to share some details and provide some clarity.

Starting with your query "This is stable firmware? There is no option to create Domain.". It is a GA release(General Availability). To know about GA release and the different between GA vs MR, please refer KBA from here.

About creating Domain. It is only supported on vSZ-H or SZ300. If you are using vSZ-E or SZ100 then this option is not available.

About the bug which Jon is referring above is not a bug (at least as per the latest findings from engineering) on his setup but a configuration miss where it seems an unencrypted cert key was uploaded with a passphrase, thus system rejected the cert.

If you are looking for stable firmware, I would recommend upgrading to 5.1.2.0.302 (MR2). Refer the release notes from here.

Regards,
Syamantak Omer
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Syamantak Omer, Official Rep

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Hi Bino,

Post reading all the confirmation above, I would like to share some details and provide some clarity.

Starting with your query "This is stable firmware? There is no option to create Domain.". It is a GA release(General Availability). To know about GA release and the different between GA vs MR, please refer KBA from here.

About creating Domain. It is only supported on vSZ-H or SZ300. If you are using vSZ-E or SZ100 then this option is not available.

About the bug which Jon is referring above is not a bug (at least as per the latest findings from engineering) on his setup but a configuration miss where it seems an unencrypted cert key was uploaded with a passphrase, thus system rejected the cert.

If you are looking for stable firmware, I would recommend upgrading to 5.1.2.0.302 (MR2). Refer the release notes from here.

Regards,
Syamantak Omer
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Bino Thomas

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Hi Syamantak,

i understand that domain option don't support at SZ100.

let me know i can install  5.1.2.0.302 (MR2)? Because now i am using 5.2.1.0.515.
Any problem will happen when downgrade the software?

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Syamantak Omer, Official Rep

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Please confirm below details first.

- Did you already configure your SZ on 5.2.1?
- If yes, did you directly upgrade and setup the SZ on 5.2.1 or upgraded from a previous version?
- Was a cluster backup or configuration backup created during the upgrade? If yes, you can downgrade using cluster backup. If not, then you have to factory reset the controller >> downgrade it and then setup it again from the scratch.

For yours and everyone's understanding, please refer some best practices to avoid issues when moving between controller firmware.
  • Always refer the support site for the recommended firmware or reach-out to support.
  • If starting from scratch/fresh install, always choose the most recent firmware build tagged as MR (Maintenance release) or start with recommended version mentioned in support site.
  • Whenever upgrading the controller firmware, always choose "Backup and upgrade" option, not "Upgrade". Choosing "Backup and upgrade" helps you to easily downgrade the system if there are any issues encountered on newer version.
Regards,
Syamantak Omer
(Edited)
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Bino Thomas

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Hi Syamantak ,

when i upgrade always taken backup.


i upgraded from 3.6.2.0.222 to 5.2.1.0.515

did i able to downgrade to 5.1.2.0.302? 

Regards

Bino 
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Syamantak Omer, Official Rep

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Hi Bino,

System can only downgrade to the version, on which you created a cluster or configuration backup.

I can see that you upgraded the system from 3.5.1.0.296 to 3.6.2.0.222 and then to 5.2.1.0.515. In this case you have to follow below path, in order to move to 5.1.2 version.
  1. Restore the cluster backup to 3.6.2.0.222 (highlighted below in the screenshot).
  2. Once done, you can upgrade to 5.1.2 (or any higher version than 3.6.2 and this will be a normal upgrade process).


Regards,
Syamantak Omer