Announcement: R600 HW Replacement - S/N - 2517xxxx to 2917xxxx

  • 1
  • Announcement
  • Updated 11 months ago
Ruckus manufacturing has identified five weeks of R600 which may exhibit reboots when powered by PoE switch or injectors, DC not affected.

Ruckus will advance replace all field units with serial numbers beginning with 2517xxxx to 2917xxxx (see AP label or controller monitor AP page).

Customers should contact Ruckus Support and provide serial numbers of affected R600 model APs, to get advanced replacement RMAs.
https://support.ruckuswireless.com/contact-us

See also public KBA-6489, and it's attachment (link below) for similar information.
https://c.na3.content.force.com/servlet/fileField?id=0BE50000000Gwbl 
Photo of Michael Brado

Michael Brado, Official Rep

  • 2538 Posts
  • 348 Reply Likes

Posted 11 months ago

  • 1

Be the first to post a reply!