Announcement: R600 HW Replacement - S/N - 2517xxxx to 2917xxxx

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  • Announcement
  • Updated 1 month ago
Ruckus manufacturing has identified five weeks of R600 which may exhibit reboots when powered by PoE switch or injectors, DC not affected.

Ruckus will advance replace all field units with serial numbers beginning with 2517xxxx to 2917xxxx (see AP label or controller monitor AP page).

Customers should contact Ruckus Support and provide serial numbers of affected R600 model APs, to get advanced replacement RMAs.
https://support.ruckuswireless.com/contact-us

See also public KBA-6489, and it's attachment (link below) for similar information.
https://c.na3.content.force.com/servlet/fileField?id=0BE50000000Gwbl 
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Michael Brado, Official Rep

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Posted 1 month ago

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