I think your 7363 is configured to be managed by either ZD/vSZ/SZ/SCG.
if you login to the AP via HTTP you should get a message almost at the bottom saying this AP is managed by an controller.
If it gives that message, then you need to change the configuration you want via the controller.
If not, please put a page of what you see in the forum
Thanks Martin, I'll get a picture uploaded asap
However, if the AP was managed by a ZD at some stage but is now running "stand alone", should I not be able to access all features and should hard reset not clear back to default IP and password. The only way I can access this is to let it boot with DHCP server access, figure out the IP assigned to it and them http to it and even when I manages to do that and tell it to do a factory reset it doesn't.
One other quick question related to AP's. I have 5 AP's to setup. I can wire each one, I don't need to have mesh setup. Is it still beneficial to have a ZD to manage them or is there no real benefit if they are wired.
If they are set to managed, you cannot use them as standalone right now.
You need to do a factory reset of the AP and then you can configure everything (depending on the software version).
Its best to run 100.x.x.x version for standalone.
It can be downloaded from the support portal.
To manage multiple APs it makes more sense to use a controller.
if you reset it while it is connected to wired network then post hard reset it will fetch an IP from network and join the controller..
if this is NOT happening then hard reset is NOT happening correctly...
so you login in to the AP via GUI and then you should be able to see the message that it is managed by controller <blah> <blah>
On that page is an option to factory reset via GUI, give that a shot. Remove the AP from the network to be sure that first things above is NOT happening...
set director ip <Fake IP>
example: set director ip <220.127.116.11>
if we don't do this and if there is a controller on the network then AP may join it...
Thanks Alpha Dog.
All worked ok for the AP's that have a default username and password on the back.
I still have two AP's that are labelled "especially tuned for cloud networks" that are not defaulting to standalone mode. Even after a factory reset they stay in ZD managed mode with DHCP enabled and no access to the configuration options in a GUI. I have limited management options of these via ZD only. Is there anyway I can get reset them to a 'normal' AP? (Unfortunately I don't know which vendor supplied them).
and cannot be reset by support.
You may check with Cloud to see if they are ready to share default username & password