[ISSUE] Android CNA has problems opening Cloudpath APP.

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  • Updated 4 months ago
Hi All,

Currently I have a Cloudpath VM (Version:  5.2.3585) installed on my server. Everything works fine when I connect to the cloudpath network with a windows machine.

Now when I try to connect to the open SSID with an android device it starts promising:
1. I go to Wi-Fi settings and connect with CloudpathOpen SSID.
2. Automaticly Android CNA opens and I arrrive on the Cloudpath landing page.
3. I accept the user agreements and login as an employee. No problems so far.
4. Now I arrive at the install the network page. When I click the button 'Install The Network' I get this error msg: net::ERR_UNKNOWN_URL_SCHEME

First I thought that it might be something in my settings but when I opened the chrome browser and I got redirected to the cloudpath landing page again and went through the exact same steps as I described above I was able to click on 'Install The network Button' and the Cloudpath APP was actually opened.

Is there anyone else having the same problem? Is this a problem with Android CNA?

I tried bypassing Android CNA or actually any CNA but by doing so the user will not know it is behind a captive portal unless they will go to a webpage and get redirected to the Cloudpath landing page. However when a user tries to surf to an https website the user will get a certificate error.. So this is not a option either.

I hope someone can assist me with this matter.

Kind regards,

Screenshot of error msg:
Photo of Kasper van Brakel

Kasper van Brakel

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Posted 8 months ago

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Photo of Brock Ladd

Brock Ladd

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This is a bug with Android. Use an actual web browser, i.e. Chrome, to load the onboarding URL and it will work.