"Google Maps API error:" on ZD 10.x.

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Our partner's enginner have deployed ZD with version 10.x.

But Zd shows error msg as "Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error"

How it solve and why does SZ show it?

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Posted 3 years ago

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Michael Brado, Official Rep

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Hi Jeronimo, I think your last question is why does your partner see this on ZoneDirector?

ER-5360: ZD1200 on Google Maps API error: MissingKeyMapError

Assumeing there is no network connection issue, it looks like the Google Map server is rejecting the request
and we may not be able to learn the exact reason.  We have discovered the solution is for customers to apply
for either a Google Map API key or a Bing Map API key of their own, and use it instead.

If you're unable to see this configuration icon if the map loaded failed, you can change the map
setting under Configuration -> System page, like this:

We've heard from other customers that their Google Map API key resolved the issue.

Can you/your partner apply and test your own API key in this case and let us know? 
Thanks and best regards.
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Thanks for kindly answer, Micheal.

you are correct. It's my mis-typing.

Whose api key should be applied? anyone's key?

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Hi Micheal.

Thanks for your suggsstion, I have solved map problem.

I get google api using my account, and apply it onto ZD.

And It disappeared error msg.

Thank you.
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Herbert Koskamp

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You have to be carefull not to enter a space at the end of the API key. That was the reason why the entered API key did not work at my ZD in the first place. Getting a key via https://developers.google.com/maps/documentation/geocoding/get-api-key
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Dewan Rashidul Alam

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Hi, After applying API, Dashboard disappeared displaying Loading... 
Please help get out this issue
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Marius Negrea

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Did you solve the problem? Today I've got the same "Loading" screen...
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James McPherson

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Not sure if you are still having the issue, but if anyone else encounters this problem this is how I reverted the changes:
1. Navigate to the URL that is the System Settings page of the controller (it is just the dashboard URL that is broken): https://[ControllerIP]/admin10/conf_system.jsp

2. Scroll to the bottom and clear the Configure Map section of the API key you put in

3. Apply the changes and try the dashboard page again.