Smartzone Guestpass admin user and role ?
Hello, I am migrating from ZD to SmartZone however setting up a Guestpass admin seems a lot different in SZ. Can someone please provide ...
philip francis
Joined on September 17, 2016
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R600 SSH across L3 failure
Hello, I can SSH in to this R600 access point when my laptop is connected to the same VLAN but unable to SSH from another VLAN. This woul...
Migrating access point from SmartZone back to ZoneDirector ?
Hello, in case I need to revert a change, how do I migrate an access point from SmartZone back to ZoneDirector ? i.e .is it simply a case...
ZF7982 trunk configuration failing
Hello, I have joined a ZF7982 AP to Smartzone running 3.2 firmware. It was working fine, until SmartZone prompted me to install an update...
RADUS admin login SmartZone ?
Hello, I am trying to configure RADIUS admin login (via Active Directory NPS server) to the Smartzone. I have been told by Ruckus suppor...
2.4Ghz migration to 5Ghz unexpected !
Hello I have just migrated approx. 50 access points to 5Ghz only and shut down 2.4Ghz. The reason was to avoid the high levels of 2.4Ghz ...
SmartZone and ZoneDirector on same subnet ?
Hello, we have a ZoneDirector cluster currently in production. I am going to install a SmartZone cluster for future migration. Is there a...
Downgrading firmware virtual SmartZone
Hello, I have just deployed a new VM of virtual Smartzone using the ova with firmware 5.1.1.0.598.However now I realise I also need a zon...
Bypass Apple CNA feature
Hello, I would like to know exacly how the 'Bypass Apple CNA feature' works i.e does it simply add the Apple Internet connectivity test U...
How to degrade SSID per Zonedirector managed AP.
Hello, I have a Zondirector which manages 100 access points. All of these access points share the same SSIDs. Is there any way to reduce ...
802.11w MFP required ?
Hello, we have approximately 1500 wifi users. We had a wifi security audit completed recently which suggested implementing 802.11w MFP. I...
SNMP OID for Access point LAN status ?
Hello, I have R600 , R710 and ZF7982 access points. Does anyone know the SNMP OID to use to monitor the status of the LAN1 and LAN2 port...
Zonedirector Hotspot redirect problem
Hello, I have a hotspot service configured.My initial, unathenticated user redirect is configured to the URL:'https://onboard.ourCompany....
SSH failure on R600 ad ZF7982 APs.
Hello, we have a fleet of about 60 Ruckus access points. I notice that about 6 are unable to connect via SSH. They are R600 and ZF7982 mo...
Do all Hotspot users see this ?
Hello, for those of you who are using the ZoneDirector 'Hotspot Services' feature:- with my Hotspot setup, when users are redirected to t...
Hotspot service untrusted ZoneDirector TCP 9998 ?
Hello, I have a Hotspot service configured within ZoneDirector. It is functioning well with one problem.After users have authenticated to...
Hotspot succesfullly authenticated URL redirect failing with Android 8.0 Oreo
Hello, I have a Zonedirector Hotspot service configured. It works perfectly with iOS, Android 6 and Android 9. However I notice with a te...
Certificate Signing Request with multiple SAN names ?
Hello, using the ZoneDirector GUI for generating a certificate signing request, there is no option for multple SAN names ? How can I achi...
Hotspot service trusted certificate
Hello, I am using a Hotspot service for company users to authenticate to when they 'onboard' a new mobile BYOD device. i.e. users connect...
Chromecast lagging
Hello, we have noticed a lot of lagging on our Chromecast using 2.4Ghz. There is quite a lot of interference in this band but the Chromec...