Virtual Smartzone upgrade AP firmware problem
Hello, I have uploaded new AP firmware to my Smartzone. I am now going to the zone and selecting 'Change AP firmware'. However I only rec...
philip francis
Joined on September 17, 2016
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Export WLAN configuration to another SmartZone
Hello, I want to export my WLAN configuration to another SmartZone that is not part of the same cluster. We are doing a brand new build a...
Smartzone joining cluster after setup ?
Hello, I have two existing vSmartzone controllers both fully configured. Now I want to join one of them to the other as a cluster. Howev...
Dell E7470 laptop and R730 access point failure
Hello, our Dell E7450 and E7470 laptops do not connect to our R730 access points which are controlled by Virtual Smartzone firmware 3.6.2...
Cloning an existing zone - Smartzone
Hello, I have an existing zone within my SmartZone configuration. This zone is populated with all of our groups and access points. I now...
Virtual Smartzone 802.11n and 802.11ac compatibility.
Hello, we are currently running Virtual Smartzone with firmware 3.6.2.0.222. We are finding that older 802.11n devices cannot connect. Is...
Radius authentication with certificate and credentials ?
Hello, is it possible to have wifi users from Windows 10 authenticate via RADIUS with machine certificate, then also via username/passwor...
Very low 5Ghz band connections ?
Hello, I am seeing a small amount of users on our 802.11AC network connecting to very low 5Ghz channels e.g. 36 or 44. These users are se...
802.11ac client performance differences ?
Hello, some of our laptops have a big speed difference when connecting to our 802.11ac access points. Even though the laptops are in the ...
Smartzone Guestpass admin user and role ?
Hello, I am migrating from ZD to SmartZone however setting up a Guestpass admin seems a lot different in SZ. Can someone please provide ...
R600 SSH across L3 failure
Hello, I can SSH in to this R600 access point when my laptop is connected to the same VLAN but unable to SSH from another VLAN. This woul...
Migrating access point from SmartZone back to ZoneDirector ?
Hello, in case I need to revert a change, how do I migrate an access point from SmartZone back to ZoneDirector ? i.e .is it simply a case...
ZF7982 trunk configuration failing
Hello, I have joined a ZF7982 AP to Smartzone running 3.2 firmware. It was working fine, until SmartZone prompted me to install an update...
RADUS admin login SmartZone ?
Hello, I am trying to configure RADIUS admin login (via Active Directory NPS server) to the Smartzone. I have been told by Ruckus suppor...
2.4Ghz migration to 5Ghz unexpected !
Hello I have just migrated approx. 50 access points to 5Ghz only and shut down 2.4Ghz. The reason was to avoid the high levels of 2.4Ghz ...
SmartZone and ZoneDirector on same subnet ?
Hello, we have a ZoneDirector cluster currently in production. I am going to install a SmartZone cluster for future migration. Is there a...
Downgrading firmware virtual SmartZone
Hello, I have just deployed a new VM of virtual Smartzone using the ova with firmware 5.1.1.0.598.However now I realise I also need a zon...
Bypass Apple CNA feature
Hello, I would like to know exacly how the 'Bypass Apple CNA feature' works i.e does it simply add the Apple Internet connectivity test U...
How to degrade SSID per Zonedirector managed AP.
Hello, I have a Zondirector which manages 100 access points. All of these access points share the same SSIDs. Is there any way to reduce ...
802.11w MFP required ?
Hello, we have approximately 1500 wifi users. We had a wifi security audit completed recently which suggested implementing 802.11w MFP. I...