Conversations

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2.4Ghz migration to 5Ghz unexpected !
Hello I have just migrated approx. 50 access points to 5Ghz only and shut down 2.4Ghz. The reason was to avoid the high levels of 2.4Ghz ...
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  • 3 replies
  • Question
  • Answered
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TACACS problem
Hello, I am having trouble configuring TACACS+ on Zonedirector,I have configured a new Tacacs+ server within ZD and tested successfully ,...
  • philip francis, 1 month ago

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  • 0 replies
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Hotspot intercept ?
Hello, I am interested in how Hotspot works i.e .I have a third party authentication server which presents a captive portal web gui reque...
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  • 3 replies
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  • Answered
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Hotspot without authentication ?
Hello, I have a third party Onboarding server - FortiConnect. This server presents a login web GUI, where after authentication the user i...
  • 2 me toos
  • 7 replies
  • Question
Photo of philip francis
Walled garden failure
Hello, I have a hotspot with walled garden configured.Does walled garden cause any blocking of redirects ? My initial hotspot URL redirec...
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  • 2 replies
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URL redirection
Hello I have a guest portal which I want redirect to the following URL. It seems to be failing. Will this work:https://mwaklconnect1.doma...
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  • 2 replies
  • Question
  • Acknowledged
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Guest portal access control
Hello, I have a guest access SSID. I want the user to only be able to access a single IP address which is outside of their DHCP subnet. I...
  • philip francis, 3 months ago

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  • 0 replies
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URL redirection possible ?
Hello, I have an SSID intended to authenticate via 802.1x RADIUS. Is it possible to automatically redirect a user to a URL upon successfu...
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  • 2 replies
  • Question
Photo of philip francis
Where to find WIPS logs
Hello, I have a device that is constantly getting blocked by WIPS i.e. "Temporarily block wireless clients with repeated authentication f...
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  • 1 reply
  • Question
  • Answered
Photo of philip francis
Provisioning SSID - third party
Hello, I have a third party mobile BYOD provisioning system (FortiAuthenticator). I want new mobile users to connect to this wifi provisi...
  • philip francis, 4 months ago

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  • 0 replies
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Integration with FortiConnect on-boarding system ?
Hello, I am planning on using FortiConnect (Meru) for the purpose of on-boarding mobile BYOD devices. So, I want a user to connect to a R...
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  • 1 reply
  • Question
Photo of philip francis
How do I get the ZoneDirector CA certificate ?
Hello, when connecting to ZoneDirector via web browser, I get the 'untrusted site' error. How do I download the ZoneDirector root CA cert...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
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does zoneDirector map view work in Chrome browser ?
Hello, I am running Chrome browser version 52. When I try to open Map View from ZoneDirector I get the following message: "Map View requi...
  • 4 me toos
  • 10 replies
  • Question
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Vendor specific codes from Windows NPS
Hello what exactly is the 'Vendor specific' attribute that you define within Windows NPS for 802.1x RADIUS authentications. This 'Vendor ...
  • philip francis, 9 months ago

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  • 0 replies
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Radius Authentication/Accounting Servers
Hello, I currently have an SSID configured in ZoneDirector 1200 to send RADIUS accounting information to an 'Accounting Server'. My quest...
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  • 1 reply
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  • Answered
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802.1x authentication succeeds but still no connection
Hello, I have a working SSID that uses WPA2 802.1x. I have simply cloned this SSID and changed the ESSID. Users now try to connect to th...
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  • 2 replies
  • Question
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Ruckus access point GuestPass communication with ZoneDirector ?
Hello, when a wifi client connects to a GuestPass SSID on an access point, does the access point proxy or encapsulate the communication b...
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  • 2 replies
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  • Answered
Photo of philip francis
802.1x DHCP order
Hello, when a client is connecting via 802.1x, does the client receive an IP address (DHCP) before or after authentication with the RADIU...
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  • 2 replies
  • Question
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GuestPass login procedure ?
Hello, can someone please advise how the guest pass splash screen system works in detail. Is my understanding below correct ? 1. the cli...
  • philip francis, 1 year ago

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  • 0 replies
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Zonedirector login access privileges ?
Hello, I would like to restrict our Tech Support team to only be able to change certain things when they log in to ZoneDirector e.g. rese...
  • philip francis, 1 year ago

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  • 0 replies
  • Question