Conversations

Photo of Divine James
How can I prove our ISP is causing internet issues and not our Unifi hardware?
Scenario: we have full Unifi with USG Pro, Unifi 48 switch, and several UAP-Pros and UAP-AC-Pros. We don't have a need for a full time te...
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  • 3 replies
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  • Answered
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Support for Android 9 in Cloudpath?
CP 5.2.3959 (current rev) does not support Android 9 released in August. Is there a plan to support this version of Android? I was unable...
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  • Question
  • Acknowledged
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How to change default DPSK expiration in vSZ-E 3.6.2.0.78?
I am unable to change default DPSK expiration. There's no option in the GUI or CSV DPSK import file. There appears to be a CLI command th...
  • NewsFool, 1 month ago

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Photo of Denis Mysenko
Overriding User-Name via RADIUS attribute
Hey guys, I found this little article: http://docs.ruckuswireless.com/fastiron/08.0.70/fastiron-08070-securityguide/GUID-4583C8DF-1875-4...
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  • 1 reply
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Photo of Geoffrey Ma
Users can't find characters in DPSK password on their keyboard. Can we limit the characters when DPSK are generated?
My users are given a Batch DPSK when they enrol at the school. Unfortunately, some of them can't find some of the characters on their dev...
  • 8 me toos
  • 6 replies
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  • Implemented
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10.255.0.0/16 and 10.254.0.0/16 subnets are reserved in vSZ
In case it helps anyone else, I just discovered that vSZ reserves the above subnets for inter-process communications between controller/d...
  • 2 me toos
  • 1 reply
  • Idea
  • Implemented
Photo of David Henderson
vSZ, has anyone upgrade to firmware version 5?
We are running firmware version 3.6.1 on our two vSZ controllers against about 400 R710s and a handful of T710s. vSZ firmware version 5 c...
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  • 6 replies
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  • Answered
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Using Autodiscovery with ZoneDirector and vSZ on same network
I hope this is an easy question. I have a mix of older and newer Ruckus equipment on our network. I want all my new R610 AP's to auto-d...
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  • 6 replies
  • Question
Photo of Andrew M
vSZ - Provision AP against a DNS record
Is there any way to use a DNS entry instead of an IP when provisioning the AP against the controller? Currently this is the way :  set s...
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Currently recommended firmware for vSZ
I am about to deploy a new instance of vSZ with about 40 R610 APs. The support section for vSZ downloads says the "recommended firmware...
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  • Answered
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Do you use an electrical box for APs mounted on sheet rock ceilings?
This will sound silly, but I'm curious what everyone else does. I have several R610's I need to mount on sheet rock ceilings in new cons...
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  • 2 replies
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Can we run R610 temporarily on ZD1100 with 9.8.3.0.58 firmware?
I know that the R610 is not officially supported on the ZD1100 with 9.8.3.0.58. Does anyone know if it will unofficially work with limita...
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Firmware 9.8.3.0.44 recommended for ZD1100 + 7962 AP?
Tech support is not clear and was not easily able to resolve in a ticket. In the firmware downloads area, 9.8.3.0.14 is the currently re...
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Firmware recommendations for ZD1100
Dear All, I am looking for confirmation that I am on the right path :) I am running a ZD1100 on 9.6.2.0.13. AP's are: 22 of 7962...
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Windows 8 connectivity problems with 9.4.3.0 build 16.
I've had multiple reports of Windows 8 laptops having difficulty connecting to various APs running 9.4.3.0.16. A reboot solves the pr...
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How to locate rogue APs?
I am running 9.4.3.0.16 on a ZD1100. Because our network is so large, it's hard to locate specific rogue AP's detected. The map functi...
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  • 1 reply
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  • Answered
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Best way to upgrade from ZD1000 to ZD1100?
I have a ZD1000 with about 25 access points. It is running firmware 9.1.2.0 build 8. I want to transition to my new ZD1100. Is it bett...
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  • 2 replies
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