Conversations
Conversations 1 - 20 of 246
We have multiple (3) sites, all with brand new (as of 2018) Ruckus equipment. All sites have a ZD1200 and 5-10 APs (R510s). All sites are...
Unable to upgrade the R500 unleashed AP firmware
Hi All, I'm having R500 Unleashed AP. AP is having 200.9.9.608 firmware and it is not allowing me to upgrade the firmware to higher versi...
R310 country code problem
Hi, my name's Serge and I'm new to this forum.I have a problem with an unleashed setup. I had a 3 APs setup and I bought 2 new ones. I wa...
A poor throughput performance standalone AP with NAT forwarding.
I have tested throughput test with NAT forwarding for Ruckus AP and some vender APs.On Nat-forwarding, Aruba(IAP mode)and Samsung AP(stan...
H320 not being picked up by SZ100
Hi All,I'm busy deploying a new SZ 100 with H320 Access Points on a New Ruckus ICX7450 and ICX 7150 network, I'm having a issues with the...
Impossible to "Set Controller Address" in AP via web interface
Hello, I tried to set controller address in 2 different APs (7343 and P300) via web interface and I was unable to. I get the confirmatio...
Initial R710 setup Cant Connect https http or ssh
I'm configuring an R710, going through the initial setup. I factory reset the device and I can ping the default IP 192.168.0.1, however I...
Google Maps API
We jjust deployed a new virtual SmartZone controller and are loving the functionality. However, we are getting an error on the health map...
Setting up GBT/MQTT. Looking for Subscriber Software, based on your Getting Started documentation.
Based on https://support.ruckuswireless.com/documents/1520-smartzone-3-5-ga-getting-started-on-gpb-mqtt document (Page 7), there is a lin...
zf7363 can't connect to ZD1000
I have a ZD1000 with licensed AP 12. Already a r300 and and a zf7363 connected. When i connect another zf7363 i have no connection for t...
ZF7982 AP unable to setup wireless
Hi guys any help with setup, Logged in to set up the wireless but could not find where to enable the radio to set up my wireless, attache...
Zone Director 1200 upgrade
Dears I am asking about the firmware upgrade,do i have to upgrade according to path i.e version by version or i can just download the lat...
Response [500] Causes - SmartZone API
Been playing with the API and currently struggling to create a new WLAN. I am following http://docs.ruckuswireless.com/smartzone/3.6.2/sz...
There was a problem updating a new ICX7150-24 switch. it keeps on bringing Acess verification.
There was a problem updating a new ICX7150-24 switch. it keeps on bringing Acess verification. Enter username and password. I have nev...
R600 AP does not update firmware after connecting to Zonedirector (and firmware not available for download either!)
Good morning.We use ZoneDirector to manage our R600 APs on campus. We have a bunch of R600s that were spare since 2017 but now we want to...
AP model compatible to Zonedirector 1100, firmware: 9.6.1.0 build 15.
Planning to purchase additional AP. But I need to know what AP model compatible to my Zonedirector 1100, firmware: 9.6.1.0 build 15. Th...
ZoneDirector 1200 R500 and problem with Bridge DHCP "relay"
Hello people.Could you help us with this problem? We have a ZD1200 9.10.0.0 build 218 and Ruckus 500 deployed. No mesh, all AP connected ...
I have a ruckus WiFi network that has recently been moved into Ruckus Cloud Virtual SmartZone 3.6.2.0.222 how long will ZF7982s be supported
I have a ruckus WiFi network that has recently been moved into Ruckus Cloud Virtual SmartZone 3.6.2.0.222 how long will ZF7982s be suppor...
how to get searial number for rucks controller? and how to activate all my Ap's leagaly..is there any payment to do
Rucks Aps
invite new member
I asked a technician colleague to join the support site (https://support.ruckuswireless.com).My new colleague's account is listed as Gues...