Conversations

Conversations 1 - 20 of 35
Photo of Paul McGuire
AP firmware 3.6.0.0.709 High Connection Errors
I have upgraded my Vsz to 3.6.0.0.510 and upgraded the APs to 3.6.0.0.709.  After the upgrade i noticed that almost every AP had a high p...
  • 3 me toos
  • 8 replies
  • Question
Photo of David Henderson
Client load balancing between 2.4 and 5, how does it work?
Our football field has 4 large light poles and 25 foot up each pole we have hung a T710 outdoor AP. We have an SSID that personal devices...
  • 1 me too
  • 1 reply
  • Question
Photo of David Henderson
AP location, better to use floor plans or GPS coordinates?
We are a K12 district with all schools on a single 192 acre campus. We have 5 academic buildings, a district office, and bus/maintenance ...
  • David Henderson, 1 month ago

  • 1 me too
  • 0 replies
  • Question
Photo of David Henderson
Enabling Rogue AP detection?
We are running vSZ version 3.6. Under Wireless LANS...Default Zone...Advanced Options we have have "Report Rogue Access Points" checked. ...
  • 1 me too
  • 1 reply
  • Question
Photo of Joel Rauch
Ruckus R710 w/vSZ CTL light blinking
We had a power outage a couple days ago and I've got about 11 APs (all R710s) that have a blinking CTL light and are showing as Disconnec...
  • 1 me too
  • 3 replies
  • Question
Photo of David Henderson
VMware snapshot of vSZ causing AP disconnects
We have two Ruckus Virtual Smartzone controllers, both running 3.5.1 We use Veeam for backup and replication. As part of the backup and r...
  • 1 me too
  • 3 replies
  • Question
Photo of David Henderson
Ruckus alerts in UTC, not local time zone
On our Ruckus Virtual Smartzone controllers, we have the proper time zone set to America/New York. We had an AP disconnect and the email ...
  • David Henderson, 6 months ago

  • 2 me toos
  • 0 replies
  • Question
Photo of David Henderson
Captive portal and HTTPS problems
We are setting up the Cloudpath captive portal and ran into one issue. When a user with a personal device wants to get on our network, th...
  • 4 me toos
  • 6 replies
  • Question
Photo of Erin Miller
Chromebooks not connecting and/or losing connection
We have had our Ruckus network set up for almost two years without any problems. Over the last six months I am getting increasing complai...
  • 2 me toos
  • 13 replies
  • Question
  • Answered
Photo of David Henderson
802.1x and Chromebooks
We have two Smartzone controllers running firmware 3.5 which is the latest We use Cloudpath to onboard all personal devices to our networ...
  • David Henderson, 8 months ago

  • 1 me too
  • 0 replies
  • Question
Photo of Hafiz heryanto
what the difference tunneling vs. LBO (local break out)
I would like to ask what the difference tunneling vs. LBO (local break out), can explain, because I do not have any information about the...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of David Henderson
Remove alarms and events, can it be done?
On the Dashboard page for our vSZ controller it shows the number of alarms and events. Even if I acknowledge or clear and alarm it still ...
  • David Henderson, 12 months ago

  • 2 me toos
  • 0 replies
  • Question
Photo of David Henderson
Why Ruckus?
We are a public school district looking to do a complete overhaul of our wireless network. A bit over 725,000 square feet of indoor space...
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of David Henderson
Channel 144 support
A few years back channel 144 opened up for wifi use. On my Virtual Smartzone Controller, channel 144 is not even listed. Why does Ruckus ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of David Henderson
DFS testing, how to?
We are currently using only non-DFS channels (36, 40, 44, 48, 149, 153, 157, 161, and 165) in our Ruckus deployment. With only 9 channels...
  • 1 me too
  • 2 replies
  • Question
Photo of David Liu
smartzone vs zonedirector
what are the major differences between smartzone and zonedirector? does zonedirector support active/active HA? Thanks. David Liu
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of David Henderson
Client load balancing, should it be changed?
We are using Virtual Smartzone Controller with R710s. There are two checkboxes under Advanced Options "Run load balancing on (2.4 or 5GHz...
  • 2 me toos
  • 1 reply
  • Question
Photo of Michael Brado
Announcement: Ruckus SmartCell Insight (SCI) 2.0 GA Release is now Available
Ruckus SmartCell Insight (SCI) 2.0 GA Release is now available. SCI 2.0 provides many new features and functions that improve Analytics ...
  • 1 me too
  • 4 replies
  • Announcement
Photo of David Henderson
vSZ increase disk size, how?
Virtual Smartzone Controller installed under ESXi 6.0 Update 2 Installed with a 100GB hard drive How do I increase the size of the drive?...
  • 2 me toos
  • 1 reply
  • Question
Photo of David Henderson
APs in same VLAN as controllers?
We will using bridge mode for all of our APs per Ruckus best practice. All of our servers on campus run under VMWare and all of them whet...
  • 1 me too
  • 8 replies
  • Question