Conversations

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Windows 7 devices: Slow or no DHCP refresh, cant connect to wifi at all, require wifi card resets, ever since the most recent upgrade.
As the description states: Ever since the most recent upgrade, all of our Windows 7 users across several organizations are having problem...
  • 1 me too
  • 2 replies
  • Question
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Captive Portal integration is broken and next to useless
The Ruckus Cloud Captive Portal integration appears tobe seriously ill conceived compared to everything else in the industry: -No opti...
  • 3 me toos
  • 5 replies
  • Question
Photo of D R
Still no fix for accent characters in Captive Portal. (international localization is impossible)
Bringing this up again because it still isn't fixed. The database backend of Ruckus Cloud for whatever reason cant store accent charac...
  • 2 me toos
  • 1 reply
  • Question
Photo of D R
403 Forbidden
This happens a lot...This time it was seemingly triggered by me trying to generate a 'last month' client bandwidth report
  • 1 me too
  • 3 replies
  • Question
  • Answered
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Ruckus Cloud wont accept CloudPath server URL
Hello, We were just granted a trial for CloudPath. I'm trying to add it to the Ruckus Cloud, however when I enter the provided informa...
  • 1 me too
  • 2 replies
  • Question
Photo of D R
Application analytics broken since Nov 13th @ midnight
Already opened a ticket but their response was first "Make sure Application Visibility is turned on", which is funny because thats not an...
  • 1 me too
  • 3 replies
  • Question
Photo of D R
BUG: Bad character encoding in cloud.ruckuswireless.com (UTF8 -> LATIN-1?)
Ruckus Cloud has a bug in which accent characters typed in any field get saved in non UTF-8 encoding and end up producing gibberish chara...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
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500: Internal Server Error
This is happening a lot. Often enough that the platform is unusable today. First it was telling me there was 'No clients connected'. R...
  • 2 me toos
  • 9 replies
  • Question
Photo of D R
cloud.ruckuswireless.com 'Down for maintenance'.
cloud.ruckuswireless.com has been offline for several hours, presumably for an unplanned maintenance. I hope? I mean you would tell us ri...
  • 1 me too
  • 6 replies
  • Question