Microsoft Surface, just not compatible with Ruckus?
Seeing this at three different locations - customers show up with an MS Surface device and they simply cannot log in. No interesting logs...
Charles Sprickman
Joined on September 9, 2017
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Old Ruckus PKI Signed
I just upgraded to 9.13.0.0 build 232 so I could install R510 access points. I am also installing R710 AP as upgrades. I noticed the R710...
Remove Google Maps
We recently updated to ZoneDirector version 10.3.0.0.362 and now have the Google Maps error on the dashboard "Google Maps is not working ...
To cloud or not to cloud the Zone Director?
Our ZD1100 and Aps are end of life. We are evaluating the refresh routes. The question we have is what are the pros and cons of using a v...
wifi disconnect reason code 1
I'm fielding some complaints from Mac users that see their connection drop. When I dig through the logs, I see lots of disconnects that s...
This Access Point is not approved/joined yet. Please connect it to proceed configuration.
Hello. I am using the ZoneDirector 3025, and I try to configure the access points but whenever i click on "Edit" this message appears " ...
Bypass Apple CNA feature
Hello, I would like to know exacly how the 'Bypass Apple CNA feature' works i.e does it simply add the Apple Internet connectivity test U...
Welcome to the Ruckus Diagnostic Dashboard (RDD) Forum page!
Ruckus Diagnostic Dashboard (RDD) is a lightweight tool that helps automate the troubleshooting and support process. RDD provides a singl...
debug log
Hi, Simple debug logs : So, where are the logs ?
Support Process?
I've been extremely frustrated with guest wifi setup - all the docs I can find and the scattered forum posts seem to reference a world be...
Purchase Ruckus zonedirector second hand
I have basically 2 questions regarding purchasing a second hand zonedirector (1200). - Can the hardware be registered to myself, instead...
Admin login details - not working via WebGUI, but works fine via SSH. Thoughts?
Unable to login to SZ100 using admin login credentials.
Give flashing LED option to APs
I would like to see a flashing option for LEDs on APs to help find them faster when users either don't document their location or they do...
Hotspot intercept ?
Hello, I am interested in how Hotspot works i.e .I have a third party authentication server which presents a captive portal web gui reque...
Devices behind wireless bridge do not getting an ip addresses from DHCP
I have 7372 AP running 100.1.x.x.x... (jsut updated today). Everything works fine except for a device that is connected to a wireless bri...
Severe flaw in WPA2 - cracked
when can we expect to see update for this https://arstechnica.com/information-technology/2017/10/severe-flaw-in-wpa2-protocol-leaves-wi-f...
Old ZD1100 on firmware 9.6.1.0
I have been asked to look at our churches ZD1100 as we are experiencing some intermittent connection problems and it seems that only one ...
Radius server unreachable
Hi , We have in the VSZ-H created two WLAN for two different location(we use T300). The WLAN are open and configurated with Captive port...