Conversations

Conversations 1 - 20 of 55
Photo of Elec Travis
Error on ZD 1200 and r500 aps not joining.
I have a property I just had to reset the ZD 1200 on. 24 of the APS came in and worked fine. 24 others had the cloud based firmware on th...
  • 1 me too
  • 7 replies
  • Question
Photo of Sirch.Sig
RUCKUS R510 - APs
I have 2 R510, how do I configure the two R510 as one Access Point with same SSID. And it will just load balance the the traffic. Thanks.
  • 1 me too
  • 5 replies
  • Question
Photo of Riyan Rohmansyah
Ruckus R500 always create new master every morning
I have 8 Ruckus R500 and frequently create new masters every day and takes a long time create itAnd the funny thing is that's always happ...
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  • 2 replies
  • Question
Photo of Lee Wright
How to manage management protocols on Unleashed?
Hello, Where in the unleashed GUI can you manage different management protocols? For example disabling the use of HTTP or SSH?
  • 1 me too
  • 2 replies
  • Question
Photo of Pavel Rypich
Good day! New access point R720 untied. It does not load, the PWR LED is permanently lit in red.
Good day! New access point R720 untied. It does not load, the PWR LED is permanently lit in red.
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Robert Reyes
AP was rebooted by the system because of [system fault] / [unknown reason]
I am using 2x SmartZone 100 and it is cluster. I noticed that some of our AP was rebooted by the system event code is 302 and 303.
  • 1 me too
  • 5 replies
  • Question
Photo of Temo Rivera
Can I use ubiquiti access points with a Zone Director 1200?
A client has a Ruckus ZD1200 and the IT guy disappeared. A new company setup a new WiFi guest network in the same subnet as the managemen...
  • 1 me too
  • 2 replies
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  • Answered
Photo of Sen
Adding Secondary Zone Director
Hi, I'm just about to add a Secondary Zone Director for failover. Is there any documentation on how this should be accomplished? It appea...
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  • 5 replies
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  • Answered
Photo of JMCKSSHIP
Guest wifi pass doesn't print activation date
When my users try to create a guest pass, it truncates the message so that the end of the email says: "This guest pass is valid for once ...
  • 1 me too
  • 1 reply
  • Question
Photo of Joselito Kyle Lopez
Mesh APs not working after a Failover
Good day! Our topology consists of two Zone Director 1200 : One as a primary and the other one as a secondary. Ive configured the smart...
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  • 2 replies
  • Question
Photo of philip francis
Hotspot intercept ?
Hello, I am interested in how Hotspot works i.e .I have a third party authentication server which presents a captive portal web gui reque...
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  • 3 replies
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  • Answered
Photo of Carlos Garcia
R710 AP does not support MESH on ZD1200, SW ver. 9.12
R710 AP does not support MESH on ZD1200, SW ver. 9.12
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  • 2 replies
  • Question
  • Answered
Photo of sameer mundekar
Access Point not connecting to SmartZone
We have setup Access point with Smart Zone-100 controller. but AP is not conect with SZ100. pls help how to troubleshoot, i'm new in ruck...
  • 2 me toos
  • 3 replies
  • Question
Photo of Sander van Veghel
zf7363 can't connect to ZD1000
I have a ZD1000 with licensed AP 12. Already a r300 and and a zf7363 connected. When i connect another zf7363 i have no connection for t...
  • 1 me too
  • 10 replies
  • Question
Photo of Julius Ogada
AP's not broadcasting
Hello, I have a ZD3050 and configured r700 & h500 AP’s, some AP’s show disconnected on the controller but they pass traffic on the LAN po...
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  • 2 replies
  • Question
Photo of Merlijn Nimmegeers
vSZ - Guest Pass Resources + AAA-server groups as a role
vSZ-E 5.0At this moment it's only possible to create a group/role as "guest pass admin" which can create guest passes and change the temp...
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  • 1 reply
  • Idea
Photo of Marco Eichstetter
iOS - Loosing DPSK - Apple "Share your Wifi" Feature
Hi, i am using DPSKs. Today Customer told me that his both iOS 11 Devices always loosing the DPSK Key. After reconnecting with the SSID i...
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  • 1 reply
  • Question
Photo of Mhel
what is an active support contract?
  • 1 me too
  • 1 reply
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Photo of philip francis
URL redirection possible ?
Hello, I have an SSID intended to authenticate via 802.1x RADIUS. Is it possible to automatically redirect a user to a URL upon successfu...
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  • 2 replies
  • Question
Photo of Roberto Baccara
vSZ Upgrade to 5.0.0.0.675 from 3.6.1.0.227
Hello,I'm planning to upgrade our VSz from 3.6.1.0.227 to 5.0.0.0.675. I've 8 AP in a single zone, with 5 SSID and URL filtering configur...
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  • 7 replies
  • Question
  • Answered