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SmartCell Gateway and virtual SmartCell Gateway

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Photo of Jim Michael
Downgrade AP firmware from vSZ to ZD?
I have some older 7982s currently connected to a vSZ running 3.5.1 that will soon be replaced. I want to donate the 7982s with an older Z...
  • 1 me too
  • 4 replies
  • Question
Photo of Jakob Peterhänsel
Remote uploading SZ FW takes forever and then fails..
Hi All, We manage multiple customers ZD's & SZ's around the world. Many of those, needs to be managed from the other side of the globe, ...
  • 3 me toos
  • 2 replies
  • Idea
Photo of Jakob Peterhänsel
SZ upgrade patch file removed by system?!?
Hi All, So, friday I upload patch 3.6.0 to two SmartZone clusters. It's validated, and listed as ready to be applied on the cluster. We ...
  • 2 me toos
  • 2 replies
  • Question
Photo of Jakob Peterhänsel
SmartZone AP Support licens
So, our customers SmartZones have started to warn, that they need additional 'AP Support Contract' for all their AP's if they like to fir...
  • 5 me toos
  • 3 replies
  • Idea
Photo of Michael Brado
WPA2 KRACK Questions & Answers - Resource page
Greetings,     Much concern about possible impact of announced WPA2 KRACK vulnerabilities, and Ruckus would like to provide information ...
  • 3 me toos
  • 6 replies
  • Announcement
Photo of KeVinBon
Connection Failures
hi all, i m facing a problem with "connection failures". all the APs are in 99% of connection failures. i opened a case 00569211, but i d...
  • 1 me too
  • 1 reply
  • Question
Photo of Marko Teklic
Severe flaw in WPA2 - cracked
when can we expect to see update for this https://arstechnica.com/information-technology/2017/10/severe-flaw-in-wpa2-protocol-leaves-wi-f...
  • 34 me toos
  • 50 replies
  • Question
  • Answered
Photo of Jakob Peterhänsel
ZD Map defaults is way too small
When you show the Dashboard on a ZoneDirector (1200 here), the Map view is zoomed several levels out, meaning the operator needs to zoom ...
  • 1 me too
  • 0 replies
  • Question
Photo of marius.steyl
vSZ-H upgrade from 3.5.1.0.862 to 3.6 failure
Hi, I am having trouble upgrading vSZ-H ver 3.5.1.0.862 to ver 3.6, I am getting data validation fail error then upgrade is aborted, whic...
  • 1 me too
  • 1 reply
  • Question
Photo of Alexander Moiseiev
30-day stats in vSZ v3.5 - 3.6
Hi everyone! I've noticed that there is no 7-day and 30-day stats in vSZ versions 3.5 and 3.6 also there is no client association stats w...
  • 1 me too
  • 1 reply
  • Question
Photo of Alcap
Trying to integrate external portal: portalintf not found?
I'm trying to call API described in Ruckus SmartCell Gateway 200 ...HotSpot WISPr Reference Guide. When I try to send a simple curl to t...
  • 1 me too
  • 0 replies
  • Question
Photo of Jeronimo
Could it support packet capture on AP managed by SZ-100?
Hi everyone. I wonder whether it support packet capture or not on ap managed by SZ-100. Plz let me konw about it. Regards.
  • 1 me too
  • 3 replies
  • Question
Photo of Jeff Roback
Batch Provisioning for APs with Virtual SmartZone
Is there any more detailed documentation available for batch provisioning of AP's with the Virtual SmartZone?   The (very brief) mention ...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Mitchell Axtell
SCG 3.6 MIBs point to 3.5.1
It appears that the SNMP MIBs for 3.6 on the SZ300 point to those for 3.5.1- any chance of getting this corrected?  Support wouldn't look...
  • 1 me too
  • 2 replies
  • Question
Photo of Stephen Radelicki
Single WLAN with dynamic VLAN rate limiting
We have an SSID setup with 802.1x authentication. The Virtual Smart Zone places you in the correct VLAN (Dynamic vlan) depending on your ...
  • 1 me too
  • 3 replies
  • Question
  • Answered