Announcement: The RuckOS 3.0.3 GA Refresh (3.0.3.0.628) and Release Notes are published
The RuckOS 3.0.3 GA Refresh build (3.0.3.0.628) for the SZ-100 and vSCG
has been released and posted to the support webpage.
As alwa...
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Does a SoftGRE tunnel do ToS byte preservation?
When a Ruckus AP builds a SoftGRE tunnel, is the payload Type of Service byte, including DSCP values, copied into the outer IP header?
Announcement: New look to Ruckus Forums
Announcement: New Look Ruckus Support Forums
On 02/13/2015, we will roll out a new look and feel to our Ruckus Support Forums for all...
Product Change Notice - ZoneFlex AP and Standalone Mode Operation
Starting January 1, 2015 the default image that ships from the factory on Ruckus access points (APs) will change from ZoneFlex Release 9....
Ruckus Support Forums Server Maintenance - Jan 3, 2015, 6pm-midnight
Get Satisfaction Maintenance
January 3, 2015
6PM-Midnight PST
Attention Community Participants,
Get Satisfaction will be perfor...
"New to Ruckus" registration and licensing information now available on our support site
We made a small but significant update to our website to help new (and existing) customers license their Ruckus devices and activate supp...
SAMs, SCI, vSCG, and SPoT now available as topics in our forums
We have now added product and service topic areas to the forums for the following products:
- Smart Access Management service (SAMs)
...
New Web Support Site will launch this weekend!
You can view the new design at https://supportbeta.ruckuswireless.com in the meantime. There may be periods of brief outages during the c...
If you could change anything about our support website, what would it be?
We're working on a pretty major update based on customer feedback, usability analysis and some new features we want to launch. But just t...
Can a Smartcell 8800 backhaul to a Zoneflex 7731 using the 5GHz Radio interface? If so, is it straight forward?
I have a 7731 that I am using to create a PTMP network with other 7731s. I wish to add a SmartCell 8800 in the configuration.
Can this ...
Email for Case Open ends June 30, 2013
Like most high tech companies, we’ve found that while email is superficially easy to use for opening case, it results in unnecessary dela...
Carrier-class 2.4/5GHz 802.11n Outdoor Access Point with integrated small cell option designed specifically for the challenges facing mobile operators in deploying HetNets in high-density environments
