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Photo of Derrick Miller
Ruckus VSZ on Hyper-V running excessively slow
We have a ruckus vsz running on a server 2012 R2 System that is excessively slow.  The speed is keeping the web services and several othe...
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  • 2 replies
  • Question
Photo of ks
802.11r with PSK - any good?
Hi, Is there any benefits using 802.11r if clients authenticate using pre-shared key? I've seen a lot of posts saying that 802.11r impr...
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  • 1 reply
  • Question
  • Answered
Photo of Frank Perricone
Where do I find WPS controls?
Hello all. I have a zone director 1112 and am trying to connect my cable boxes to it. The cable company tells me to turn on WPS and then ...
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  • 2 replies
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Photo of Johnson Ng
New to Ruckus. WLAN configuration help required.
Dear community, I am tasked to implement a new WiFi setup in our existing LAN. Our LAN computers are getting their IP addresses from th...
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  • 3 replies
  • Question
Photo of Jon Knutson
Gaming Console Redirect Errors
I'm having an issue. I'm running an AD Authenticated network, and for 85% of my gaming consoles on our network, everything works great. T...
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  • 0 replies
  • Question
Photo of Henri Alves Godoy
Error when authenticating user RuckusApi Client when password needs to be hash md5
I am using an external captive portal and I need for authentication to be passed the password field in md5. The php md5 function is worki...
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  • 0 replies
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  • Acknowledged
Photo of Samantha Adrichem
AP500 client isolation whitelist
We've got AP500 acces points. And we've enabled client isolation based on this tutorial. (since we couldn't find it in the web interface)...
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  • 18 replies
  • Question
Photo of chennai itsupport
Signature package
Hi Guys, We are on ZoneDirector 1200 with 5 R710 and R700... i wanted to download the signature package but couldn't find it on the suppo...
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  • 8 replies
  • Question
  • In Progress
Photo of Raka Hartawan
Feature Smart-Roam vs BSS-Minrate
Anyone can tell me the differences between Smart-Roam and BSS-Minrate? Because I have a issue in my WLAN, my customer has a device that c...
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  • 0 replies
  • Question
Photo of Raka Hartawan
Upgrade Latest Firmware ZoneDirector 1200
hi.. if I want to upgrade the latest version for ZoneDirector 1200 from 9.9.0.0 version, what the impact for the license? I have license ...
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  • 5 replies
  • Question
Photo of Matty Brown
Separate Guest VLAN but captive portal only in default VLAN; ZD1100
We've got a ZD1100 at one of our sites and a ZD1200 at the other.  The site with the ZD1200 has the Guest WLAN on a separate VLAN and wor...
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  • 0 replies
  • Question
Photo of Naija Dog
Who knows Best encrypt ions and configurations for up to 3000 users?
Dear Sirs, we are covering an event for more than 3000 users with 8 SSIDs and up to 25APs = R600 x6, R510x4 and T300 x15 using available ...
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  • 5 replies
  • Question
Photo of Luc-SVK
Ruckus H510 antenna pattern and placement
Hello all, i got a question about Ruckus H510 wall AP. I found antenna patterns here: https://support.ruckuswireless.com/answers/00000209...
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  • 7 replies
  • Question
  • Answered
Photo of Turritopsis Dohrnii Teo En Ming
Can I configure time-based access policies in Ruckus Zoneflex R500 Unleashed Access Points?
Good afternoon, Let's say I have six Ruckus ZoneFlex R500 Unleashed Access Points. I want to configure 2 wireless network names (SSIDs) ...
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  • 3 replies
  • Question
Photo of Jim Philopena
WPA 2 Enterprise
We're looking for a solution to provide better security for our wireless network.  We of course wished to use WPA-2 Enterprise with a cer...
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  • 1 reply
  • Question