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Photo of Justine
No Captive Portal Redirection when using variety of Laptops except mobile/tablet
Hi Everyone,I'm currently having trouble with my client regarding on the captive portal redirection. We are using ZD3000 version 9.12.3.0...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of Elias Pereira
Limit dB signal for access
Hello, We have a ZD1106 controller and some r600 zoneflex. I would like to know if it is possible to configure a limit on the signal pow...
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  • 2 replies
  • Question
  • Answered
Photo of Philip Ince
2.4 GHz channels and power settings
Can I just get some clarification on best practices for the Ruckus APs. I've been told to not use the 1,6,11 channel pattern and have al...
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  • 3 replies
  • Question
  • Answered
Photo of francois mahoux
USING MIB TO MONITOR AP STATE
Hello, I need to see the state (Up /down) of my Ap's on EON (Eyes of network). I use the  Virtual SmartZone - Essentials (vSCG-E01). Can ...
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  • 2 replies
  • Question
Photo of Ethan Wise
Creating a Guest WLAN? How to?
Hi, I am new to the world of rukus, i was wondering if anyone could share some information on how the guest access that the Rukus R500 o...
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  • 3 replies
  • Question
Photo of Mandla Ndlovu
Configuring active directory authentication zonedirector 1200
Hi all, I am configuring a zonedirector 1200 controller to authenticate users thru active directory, when i log in it says authenticated ...
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  • 6 replies
  • Question
  • Answered
Photo of Jeff Castro
Whatsapp Voice Notes over VLAN not working
In this new deployment we have a very simple setup. Two SSID with VLANs, one internal and one public. The internal SSID VLAN has a prope...
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  • 0 replies
  • Question
Photo of Carlo Cañete
Trouble to obtain ip via external DHCP
Hi, My network is in a vlan environment, each SSID,the ZS1200 and a ZF R500 is a different Vlan. Further, i have a Windows DHCP server 2...
  • 2 me toos
  • 14 replies
  • Question
Photo of Michael Brado
Announcement: ZoneFlex P300 100.1.0.9.57 GA Refresh3 posted to Support
Greetings, Ruckus DevEng and QA have released a new (GA Refresh3) firmware for our P300 PtMtP 802.11ac wireless bridges. We’ve poste...
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  • 0 replies
  • Announcement
Photo of Aaron Ruppert
Retirement community with 1200+ residents. How can we setup individual "networks" without 1200+ SSIDS?
the goal is to have joe smith print to the printer in his apartment from anywhere on campus. or allow him to use his phone to control his...
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  • 6 replies
  • Question
Photo of William Jones
My Ruckus box was switched off and now it won't connect to the internet
After having been turned off (by a decorator who unplugged it all) I switched it back on I think it is connected properly (but I have no ...
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  • 1 reply
  • Question
Photo of Samson Wong
R700 Transmit Power in mWatt and Antenna Pattern for Airmagnet
I wanna know the captioned for Airmagnet planner mode use, many thanks
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  • 1 reply
  • Question
Photo of Steven Veron
iPhone 7 stops transmitting
I am having issues with the iPhone 7 and 7+. I believe the issue is entirely client side, but I'm still the one needing to fix it. We hav...
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  • 3 replies
  • Question
Photo of Daniel Beaver
How would I isolate one SSID but not the other with ZF2942 APs?
So we run hotels, and at these hotels we generally isolate the wireless networks; in this case, we have applied the 'bridge to WAN' mode ...
  • 1 me too
  • 3 replies
  • Question
Photo of chennai itsupport
Signature package
Hi Guys, We are on ZoneDirector 1200 with 5 R710 and R700... i wanted to download the signature package but couldn't find it on the suppo...
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  • 6 replies
  • Question
  • In Progress