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Ruckus Cloud

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Photo of Daniel Beaver
Backwards migration - vSCG to ZD
I've found dozens of posts and even PDFs detailing how to easily migrate APs from a ZD to vSCG, but what about migrating them back to the...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Andre Joubert
How do I add another R500 to my Cloud setup using meshing?
Have 2 x unleashed R500's. Using Ruckus Cloud. Have setup both AP's using Ethernet cable. Then remove the 2nd AP, and deploy using power ...
  • 2 me toos
  • 6 replies
  • Question
Photo of Michael Brado
Announcement: Mobile Apps SPoT Calibrator / Locator Mobile App - GA Patch4 Release
Congratulations to our MobileApps team for a new SPoT Calibrator / Locator App release for Android and iOS with fixes reported from th...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Scott Pendleton
Does SWIPE work with Cloud Wifi?
So I've used SWIPE with vSZ. Does it work with Cloud Wifi which is basically just a vSZ tenant. I've tried to log in using the Domain nam...
  • 1 me too
  • 1 reply
  • Question
Photo of Michael Brado
Ruckus Cloud Wi-Fi Maintenance Notification - 17.01.B
Dear Ruckus Cloud Wi-Fi Admins:   The EMEA 17.01.B maintenance update is scheduled for July 18th, 2017 at 9pm PDT  till July 19...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Sithembiso Ngcobo
How Can I Managed AP's on a unleashed network. with different IP Range
I would like to know how can one manage R710 AP'S after updating the firmware , with R510 Unleashed, on the unleashed network; both are i...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Todd
AP disconnects from controller
I have a single AP deployment and it keeps disconnecting from the cloud controller.  In the Cloud controller interface I see "AP disconne...
  • 1 me too
  • 2 replies
  • Question
Photo of Jose Mendez
Subscription expired, What's next?
Hi there! I'm new with Ruckus cloud and right now I'm in the trial period subscription, I have a ZoneFlex R310 access point. So for now, ...
  • 1 me too
  • 3 replies
  • Question
Photo of Jim Rousseau
Cloud Event Notifications
I am testing the Cloud service event notification. I have setup a notification email address but see nowhere to define what notifications...
  • 1 me too
  • 0 replies
  • Question
Photo of Zhero Servicedesk
Configuring VLAN's on R710's on Ruckus Cloud
Hi All I am brand new to the Ruckus product. My client purchased 2 x R710's that he would like to install at his site and manage via Ruc...
  • 1 me too
  • 1 reply
  • Question
Photo of D R
Windows 7 devices: Slow or no DHCP refresh, cant connect to wifi at all, require wifi card resets, ever since the most recent upgrade.
As the description states: Ever since the most recent upgrade, all of our Windows 7 users across several organizations are having problem...
  • 1 me too
  • 2 replies
  • Question
Photo of Michael Brado
Announcement: Cloud Wi-Fi portal maintenance May 17, 2017 12:00AM PDT - 5:00AM PDT
Dear Ruckus Cloud Wi-Fi Admin:   The Ruckus Cloud Wi-Fi Admin Portal will be undergoing maintenance on: May 17th, 2017 12:00AM PDT...
  • 1 me too
  • 0 replies
  • Announcement
Photo of pavan kumar tolety
Apple devices are taking much time to get a login page and process is slow when using cloud path
We have configured cloudpath using zone director 1200 ,but when trying to connect with any IOS devices we are getting very slow response.
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of D R
Captive Portal integration is broken and next to useless
The Ruckus Cloud Captive Portal integration appears tobe seriously ill conceived compared to everything else in the industry: -No opti...
  • 2 me toos
  • 5 replies
  • Question
Photo of Pieter Coppens
Which permissions are needed to access all the features of the Ruckus REST API?
Which permissions are needed to access all the features of the Ruckus REST API? Is it true that only user accounts with the super adminis...
  • 1 me too
  • 0 replies
  • Question