Zone planner has some bugs.. So does Support !!!
Zone planner has some bugs.. Tech support has once let again let me believe that they will call me back within a reasonable amount of time, and here I sit with no call back and software that will not generate a report. Here is my real question, why is it that I deal with several different aspects of communications and always respond to my customers within a reasonable amount of time, while those at Ruckus seem to only be dealing with one aspect of communications and I routinely get ZERO feedback from support or engineers? That's my question. I have customers who are absolutely frustrated and I have no justification to prove otherwise..