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Thu, May 18, 2017 11:53 AM

ZoneDirector v10 - service schedules off by an hour

Since the upgrade to v10, I have noticed that all of my service schedules are activating and deactivating one hour behind their scheduled times.  Controller itself is syncing against NTP and displays the appropriate time.  I have raised an issue with support but wanted to see if anyone else has come across this issue?


Brand User

Former Employee


2.6K Messages


44.8K Points

4 years ago

Hello CJB, what is your support ticket please?  I cannot find any bugs.  Does it appear to be related to daylight savings time?

4 Messages


130 Points

4 years ago

Case # 00539558 - It's quite possible that it is related to DST.  I also had issues, however, disabling NTP and attempting to sync the controller time against my browser - ZD UI hung and never performed time change.  I have temporarily settled on changing the time zone of my controller in order for service schedules to work appropriately while this is worked through.  Thank you.