A

5 Messages

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130 Points

Wed, Sep 8, 2021 2:38 AM

Zone director RADIUS Accounting to Pusle Secure NAC

hi ruckus team, 

I have got issue within my POC in the customer, We are running  zone director to create Authentication RADIUS accounting to third party NAC, it is Pulse Secure. the issue is accounting service still running in Pulse Secure event the client in zone director have already disconnected. Any body cloud explain why? accounting service should be stopped in Pulse Secure

(https://www.pulsesecure.net/products/nac-overview/)

Employee

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62 Messages

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1.3K Points

1 m ago

Hi,

ZD sends an "Accounting Stop" message when a client disconnects. 

I may suggest checking if the AAA server (Pulse) is receiving Accounting Stop messages without any issues and processing. 

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