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1 Message

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70 Points

Thu, Aug 18, 2016 2:00 PM

ZD+Configuration+Migration,+ZD1100->ZD1200

We are migrating from a ZD1100 to a ZD1200. We managed to import the configuration in ZD1200 (backup from ZD1100) however the generated and active gust passes don't seem to work on the new ZD1200. Is there a way to solve this or do we need to prive all users with newly created guest passes

Responses

Brand User

2.6K Messages

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44.8K Points

4 years ago

You might want to contact Tech Support for best assistance in this case.
You want both controllers to be running the same version, and always save backups.

1 Message

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60 Points

3 years ago

I am trying to migrate a config from a 1100 to a 1200?  It is telling me the software is not compatible.  Did you have to upgrade the 1100 to newer software and then backup the config before it would work on the 1200?