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Wed, Dec 2, 2020 4:00 PM

ZD1200

Hi community>

we have 20 AP on network and 1 Zd1200 firmware 10.1.1.0 build 79. before accident everything was working fine.
so after Zd1200 give us are problem we had to send to warranty then we update 10 AP to unleashed firmware 200.8.10.3.243 and 1 as Master .
so now after receive my ZD1200 from warranty I need to add my AP unleashed on ZD1200. what I need to do?
and AP are not update firmware are still on ZD1200

Sebastiao Paulo Antonio 

Responses

Accepted Solution

113 Messages

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2.4K Points

2 months ago

PS - Anytime an end user is buying a ZD1200 and 10 or more APs, it is almost always better to buy 5 fewer licenses and add a second ZD1200.  Buying 5 fewer licenses offsets most of the cost of the second ZD, and adding the second ZD, gives the end user SmartRedundancy which will protect against an outage should there ever be a controller failure.   Depending on the end user's discount from the partner, the incremental cost of the second ZD will typically be only $200 to $300. 

7 Messages

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234 Points

@david_black thanks for your help.

is working after load firmware 104.X to Master AP , then agter reboot I had to access my ZD1200, so now can I see the number of Ap are 26 online from ZD.

Sebastiao Paulo Antonio 

Official Rep

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738 Messages

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11.5K Points

2 months ago

Hi Sebastian,

Unleashed AP firmware is not compatible with ZD.

You have to manually upgrade each AP firmware to standalone image (104.x or find the AP model specific standalone image from support site) and then these will be onboarded to ZD.

You can use AP CLI to upgrade the AP image to stand alone over the FTP or TFTP (for the procedure, refer below article).

https://support.ruckuswireless.com/articles/000001551 

Regards,

Syamantak Omer

1 Message

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60 Points

2 months ago

Please uninstall unleased firmware from AP and install new firmware. 

113 Messages

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2.4K Points

2 months ago

First, restore the config on the replacement ZD (restore everything).

Second, upgrade the APs with the base 104 (or 110 code) as suggested by Syamantak Omer.  You do not need to individually upgrade each AP.  Simply upgrade the Unleashed Master and it will upgrade the other 19 APs with the base code.  

At the end of the upgrade after the APs reboot, they will join the ZD and pick up their original names etc (assuming you did step 1). 

(edited)

Official Rep

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738 Messages

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11.5K Points

@david_black are you sure about "You do not need to individually upgrade each AP.  Simply upgrade the Unleashed Master and it will upgrade the other 19 APs with the base code.", because I have never tested it so just want to know if you did it in past and was successful.

Regards,

Syamantak Omer

113 Messages

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2.4K Points

Yes, that capability was added in 200.6 or maybe 200.7.  We've used it several times typically when forced to substitute 9U1 APs in place of 901 APs due to shortages.  For example, a customer might have a rush order for 20 standard R510 APs and there are zero available from any distributor - and none due in to Ruckus for 5 or 6 weeks.   At the same time, there might be plenty of Unleashed R510 APs in distribution, so we would buy 20 of those.  In the distant past, we would have to painstakingly upgrade one at a time as you suggested.  But now all you do is log in to the Master and upgrade with the base code and then he upgrades everyone else.  Works like a champ. 

Official Rep

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738 Messages

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11.5K Points

Hi David,

Thanks for the confirmation!

Regards,

Syamantak Omer