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2 Messages

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94 Points

Wed, May 16, 2018 4:29 PM

Answered

ZD1200 firmware downgrade 10.1 to 10.0

I have a ZD1200 with firmware 10.1 without problems, but a tried to downgrade the firmware from 10.1 to 10.0, after downgrade the firmware I just lost the controller, I cant ping it or access by any via. Any advise?

Responses

824 Messages

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13.2K Points

3 years ago

what is the ZD status LED??If it is blinking red all the way after rebooting it many time or hard resetting it then pls call Support for further advise.. thx

75 Messages

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1.3K Points

3 years ago

does downgrade load a factory default?
Brand User

Former Employee

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2.6K Messages

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44.8K Points

Yes... Sorry!

We recommend to always save a backup before any upgrade,
and to add the version digits to your filename, in case you need
to revert back to previous version, you will have a previous config...

388 Messages

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5.9K Points

Ruckus have to flexible downgrade.

If for downgrading  from 10.1 to 10.0, though we do config-bakcup of 10.1, we don't restore it to 10.0 because ZD don;t provide downward compatible about config.

If we diretly to install to 10.1, and we need to downgrade 10.0, we only have to do  reconfiguration.

It's very inflexible.
Brand User

Former Employee

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2.6K Messages

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44.8K Points

Hi Jeronimo,

    If you *do* save a backup before performing an upgrade, as we recommend/suggest,
the ZD will acknowledge that you have a config from the previous version (ie 10.0) if you
do a "downgrade" (upgrade to earlier version code) and ask if you want to use it. 

    You only lose the configuration if you downgrade but didn't have a saved configuration. 
Hopefully, it was saved before upgrading as advised/recommended, as it would need to
be restored if config is lost by downgrading.