ZD1100 upgrade problem: insufficient memory

My ZD1100 is running 9.8.0.0 build 373.
I have been trying to upgrade it to 9.8.2.0.15 and it always fails on "insufficient memory" error.
I followed KB article 1689 without success.

Responses

thomas_fankhauser

75 Messages

•

1.3K Points

3 years ago

follow https://forums.ruckuswireless.com/ruckuswireless/topics/upgrading-problem
try another browser.

marian_hercek

5 Messages

•

110 Points

I've tried Firefox 45.9 ESR and Internet Explorer 8 without success.

3 years ago

thomas_fankhauser

75 Messages

•

1.3K Points

i don't remember what versions i tried and wich version was working.
but i'm sure i was managing it with another browser.
may be also try with a different OS.

3 years ago

john_taylor_6818734

8 Messages

•

170 Points

Use Chrome. When I had a ZD1100, I always had to use Chrome for firmware upgrades.

3 years ago

No change. Tried latest Chrome and same error.
I am unable find any info on flash size. Or any CLI command which would show free space on flash. Firmware zd1100_9.8.2.0.15.ap_9.8.2.0.15.img is almost 63 MBs.

I assume this shows free RAM:
# show sysinfo

Memory Utilization:
Used Bytes= 64131072
Used Percentage= 50%
Free Bytes= 64036864
Free Percentage= 50%

3 years ago

john_taylor_6818734

8 Messages

•

170 Points

Try freeing up memory by following the steps here:
https://support.ruckuswireless.com/answers/000001689

3 years ago

marian_hercek

ZD1100 upgrade problem: insufficient memory

Responses

thomas_fankhauser

marian_hercek

thomas_fankhauser

john_taylor_6818734

marian_hercek

john_taylor_6818734

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