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6 Messages

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130 Points

Wed, Jun 29, 2016 8:36 AM

ZD weird accessible, some time connected some time can not connect , all network many segment are related connect..

How could be zd is not accessible even if connected from same / different segment address in one network

Responses

Employee

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305 Messages

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4.9K Points

4 years ago

Hi Anugrah,
Can you provide a bit more information ?
What model ZD you have.
Can you ping to the IP address ?

Did you check via the serial port and ping another device on the network ?

Regards
Martin

824 Messages

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13.2K Points

4 years ago

Hi

If i understand your network through Ruckus is online. Ap's are up but you are NOT able to connect to it on UI...

May be ZD-AP are on different VLAN and you being an user may be on different VLAN...

need more info

6 Messages

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130 Points

4 years ago

Hi Martin,
- ZD1200 model
- ping to ZD reply, event from different VLAN


Hi Monnat Systems,
May be ZD-AP are on different VLAN and you being an user may be on different VLAN...<<
We actually already route all different VLAN for connecting to each other, but why in last 2 day.. we can do it remotly and only not working on ZD.


Thanks,

6 Messages

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130 Points

4 years ago

More info :
1. This happen is just for several time error, some times we can access the ZD,
2. If the problems happens on my network ( firewall ), the access should be block permmanently.


Thanks n wait the advices,