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4 Messages

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112 Points

Wed, Sep 8, 2021 4:44 AM

ZD 1200 System settings and Event logs disappear

Dear all,

    

    A few days ago, I configured  2xZD1200 system settings( name, IP addresses,mgmt interface,vlan, etc...) and done smart redundancy as well. And today when I log in to ZD, I see no data in system settings and cannot view events, logs tabs too. It keeps showing me "loading" status and cannot see any event/logs.The strange thing is all APs association, WLAN configurations are working properly and I can seamlessly login to both ZD with pre-configured IP addresses and mgmt VLAN.I am newbiee to Ruckus and please help me guys.

2 Messages

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70 Points

1 m ago

I have the same problem too, restart both controller cannot solve the problem. I also try to upgrade the firmware but it do nothing after "check" the image file. It seems that the data cannot be loaded to the web interface because I can find the data via ssh login.
My firmware version is 10.4.1.0 build 257.

2 Messages

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70 Points

@network_administrator_0228bc

 

It seems that is the browser problem. It happen in Chrome and Edge browser but it works normally in Firefox browser. 

4 Messages

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112 Points

@network_administrator_0228bc 

Thanks for your tip, mate. I will try with other browsers and let you know.

1 Message

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60 Points

Thanks for the tip, using Firefox worked for me.

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