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824 Messages

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13.2K Points

Fri, May 1, 2015 11:25 AM

Answered

What is correct? Is it datasheet info or info on hardware label?

I am trying to get an spare power adapter for ZD1205 and was looking the specs to get a right adapter.. this is where i hit the huddle

Technical datasheet says Output: 12V DC, 1A
Label on the bottom of ZD1205 reads: Output: 12V DC, 2A

I know ZD1k and ZD1100 worked on Output: 12V DC, 1A

Which one to go for? Can someone confirm?

Responses

Brand User

2.6K Messages

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44.8K Points

5 years ago

The ZD1200 power supply is not the same as ZD1100/ZD1000.

824 Messages

 • 

13.2K Points

5 years ago

Hi Michael,

ok. thanks for your response. I hope someone is getting the datasheet corrected so that it does not confuses customers..

cheers..

M
Brand User

2.6K Messages

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44.8K Points

5 years ago

Thanks Monnat,

Product Marketing has answered and will be updating the ZD1200 data sheet to reflect the correct power requirements, input 110-240V AC, output 12v DC 2A.

We use a single manufacturing supplier with a different power connector than the ZD1100/1000.
If you need a replacement, please contact your VAR who may have stock, or can process an RMA.

Brand User

2.6K Messages

 • 

44.8K Points

5 years ago

Hello Monnat/Community,

Received an overnight update from Product Marketing:


 

The PSU for ZD1200 is on the May price list, just released:

902-1169-US00

Spares of US Power Adapter for ZoneFlex R710, ZoneDirector
1200- quantity of 1

$20