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1 Message


70 Points

Wed, Jan 22, 2014 4:38 PM

Upgrade Zone Director 1000, caught!

Good afternoon, everyone!

I started to update my Zone Director 1000 for version zd1k_9-, however the update crashed by 59%, what do I do?

Stewart Tawer


683 Messages


11K Points

7 years ago

What version did you upgrade from? There is a specific required path in order to have successful upgrades (it's in the Release Notes as well as a KB article). If you followed the correct path,

Try to SSH into the ZD using Putty or similar SSH client - if that works, re-boot it from the CLI (>reboot )
If that doesn't work, wait at least 30minutes then power-cycle the ZD

It may be in rescue mode -

If it still fails, contact support to open a case.