5 Messages


130 Points

Tue, Oct 19, 2021 12:23 PM

Transfer/migrate License Support from ZD1200 (A) to ZD1200 (B)

Hi ruckus team,

Kindly need help to answer this Question, 

Can I transfer license support ZD1200 from ZD1200(A) to ZD1200(B) ? then if needed we will transfer license support back to ZD1200(A) 

because this condition needed for Goals POC in Customer

33 Messages


344 Points

2 m ago


How long will the POC be? You can apply for a 30 day temporary licenses for the ZD here: https://support.ruckuswireless.com/temp_license_requests/new

Alternatively you'll need to contact Ruckus support for requests to transfer ZD licenses.

478 Messages


5.9K Points

2 m ago

For POC you can (and should) generate temporary license and use it. It can be installed on a ZD without support, but you will be still unable to upgrade firmware on it. So you probably prefer to have unit with support to make better POC. Of cause, it's easier to make POC with vSZ -- as it can be installed any version needed, and automatically has full demo licenses for a 5 APs per node for 45 days -- very convenient to make POC projects, and if customer accepts, this installation can be converted to production just ading permanent licenses and support. 


Speaking about ZD, Permanent licenses are tied to ZD serial-number and can't be moved at all. Support is also tied to ZD serial and can't be moved to different device.

The only exclusion is RMA --when you make RMA for faulty ZD, new support and license are generated for replacement ZD serial, as required.  

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