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7 Messages

 • 

140 Points

Thu, Mar 31, 2016 11:51 AM

SIP URL parameter doesn't contain IP address

I am trying to create a captive portal login page, the documentation states that the 'sip' GET URL variable should contain the ZD IP address, but mine contain 'scg.ruckuswireless.com', which just provides a 404. 

Am I missing something here, or should this variable contain the IP for the ZD?

Responses

222 Messages

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3.6K Points

5 years ago

can you confirm what controller you are using and what firmware version?

7 Messages

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140 Points

5 years ago

Hello, Thanks for the reply. the AP (ZoneFlex R500) firmware is 3.2.1.0.642 managed through Virtual SmartZone - High Scale

222 Messages

 • 

3.6K Points

5 years ago

Ok and can you confirm what you have configured on the controller? Guest Access or Hotspot Service?

7 Messages

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140 Points

5 years ago

I have configured Hotspot (Whispr)

222 Messages

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3.6K Points

5 years ago

Ok, good. And to confirm, you are creating an external captive portal for user authentication? When you say 'the documentation' what are you referring to? The Hotspot WISPr reference Guide?

7 Messages

 • 

140 Points

5 years ago

222 Messages

 • 

3.6K Points

5 years ago

Ok but you are not using a zone director you are using a SmartZone. Its completely different. You need to review the WISPr section of the admin guide and the manual 'Hotspot WISPr reference guide' found here https://support.ruckuswireless.com/products/77-smartzone-100

 

7 Messages

 • 

140 Points

5 years ago

Ah ok, thank you. I will review and see if that helps.