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9 Messages

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204 Points

Thu, Nov 24, 2016 4:51 PM

Answered

Real Time Manage -Wireless Clients Monitor

Hi everyone ! I have trouble with Wireless Clients Monitor in ZoneDirector Web Interface. The Applications and Applications Performance Chart are not run. I don't know why ! And two Widgets : Top 10 Applications by Usage and Top 10 Clients by Usage in Dashboard dont show anything. By the way, My ZoneDirector's Model is ZD1106, Version: 9.10.1.0 build 59.
Please help me out ! Thanks in advance ! 

Responses

68 Messages

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1K Points

4 years ago

I have the same problem, but is because i use the ZD in other LAN in a centralized form. If i use locally it works. 

9 Messages

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204 Points

thanks a alot ^^!

9 Messages

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204 Points

i found it, bro ! We just only need to enable 2 this features : Application Visibility, Client Fingerprinting. They are in Configure > WLAN > Advances Options :D 

2 Messages

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82 Points

Hello, I have the same issue but I don't find Advances Options in Configure > WLAN

Note : I have a ZD3025 with v9.12.3.0 build 83

Could you show me where it is please ?

337 Messages

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5.5K Points

4 years ago

this kb article might help...

https://support.ruckuswireless.com/answers/000003471

basically you need certain AP models to make the magic happen.

however it's 2 years old and the compatibility list might be updated (or not)!
Could try reading a lot of ZD firmware release notes to find out what has changed since then.

[kb came from an old thread dredged from the (my) past]

https://forums.ruckuswireless.com/ruckuswireless/topics/viewing-application-usage-statistics-not-wor...