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Thu, Sep 26, 2013 5:40 PM

Closed

playstation

I am trying to connect to my ruckus network but when I enter the passcode it just resets back to the beginning, although it has accepted the pw

Responses

683 Messages

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11K Points

7 years ago

Hi John,

Do you run the network? What type of encryption is being used?

2 Messages

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80 Points

7 years ago

hi keith,

sorry maybe I was a little vague in the last post.

Ok I should start by describing the situation, I recently moved into my new job located in a hotel, the hotel is using the ruckus Wi-Fi system, the Wi-Fi system is open to join so no wep/wap required, then upon opening a web page you are prompted for a guest password (powered by ruckus), upon enetering the password it is accepted and forwarded to the T's & C's which accepted forwards to a continue page. upon continuing on my pc and lap top it goes forward straight to my homepage but upon continuing on my ps3 it resets back to asking for the password, I have tried various passwords and a few system resets and Wi-Fi hub resets but nothing sees to work, our hotel does not have a IT department and an outside company was used to install the system.

I hope this helps,

many thanks,
john

Champion

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368 Messages

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5.6K Points

7 years ago

I had a similar issue with an older FW. Although it was not using PS3. I think it was 9.4.3. Maybe an upgrade is due.

12 Messages

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180 Points

7 years ago

no it not works somebody knows what to do ?

12 Messages

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180 Points

7 years ago

no it not works somebody knows what to do ?

683 Messages

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11K Points

@kasper, even if we had suggestions for you, you would need the cooperation of the person running the network to act on any of them. Without that there's nothing we can do - sorry.

337 Messages

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5.5K Points

7 years ago

Hi Kasper, putting a vague comment onto this thread when you already have created another that people are prepared to respond to is tantamount to trolling.

12 Messages

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180 Points

7 years ago

But i got no answers usefull

Champion

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368 Messages

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5.6K Points

Posting stuff like this won't change that.

12 Messages

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180 Points

What you want me to my admin say it its your foul.. so we ate 4 person some not can use ps3with ruckus it cant be true when its work without ruckus

683 Messages

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11K Points

This is something you need to address with the admin. Without their cooperation, there's nothing we can do here.

Technically, Playstation is not a supported platform, but we will provide best-effort support if the admin opens a case. Asking repeatedly will not change my response (in fact there won't be any more)