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Fri, Jun 27, 2014 10:15 AM

Answered

Kernel Panic restarts anyone?

Seem to be getting a few Heartbeats Lost and "Kernel panic" restarts since the 9.8 upgrade - one or two a day, 7962 models only so far, random ones it appears.

Responses

1 Message

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80 Points

7 years ago

I just started experiencing these too. I recently added a 7962 to my existing system and so far have 3 kernel panics in the 3 hours it has been up. they have hit pretty much every hour. i am running 9.7.1

17 Messages

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304 Points

i'm on version 9.8.2.0 build 15 with 56 ZF7982 and I just started experiencing these too, apparently the APs random restarts.
Brand User

Former Employee

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2.6K Messages

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44.8K Points

7 years ago

You may see AP reboots on 64mb RAM access points 7373/7962/7762 in heavy
interference, high density, or large broadcast domain subnets with many small
packets, in versions later than 9.5.3.

It is best to open a ticket with Tech Support, providing your ZD debug log, and
affected AP System Info files, to determine the root cause of unexpected AP
reboots, to compare to known issues.

Champion

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368 Messages

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5.6K Points

6 years ago

Has anyone seen this on R300?

24 Messages

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494 Points

6 years ago

I have the same issue with 7762.

Any idea? I am using 9.8.0.0.373
Brand User

Former Employee

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2.6K Messages

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44.8K Points

6 years ago

See answer above, re: 64mb RAM APs, zf7363/7962/7762 models and what can cause, and what to provide to Ruckus Tech Support, to compare to known issues.