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77 Messages

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1.2K Points

Fri, Jun 27, 2014 10:15 AM

Answered

Kernel Panic restarts anyone?

Seem to be getting a few Heartbeats Lost and "Kernel panic" restarts since the 9.8 upgrade - one or two a day, 7962 models only so far, random ones it appears.

Responses

1 Message

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80 Points

6 years ago

I just started experiencing these too. I recently added a 7962 to my existing system and so far have 3 kernel panics in the 3 hours it has been up. they have hit pretty much every hour. i am running 9.7.1

17 Messages

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304 Points

i'm on version 9.8.2.0 build 15 with 56 ZF7982 and I just started experiencing these too, apparently the APs random restarts.
Brand User

2.6K Messages

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44.8K Points

6 years ago

You may see AP reboots on 64mb RAM access points 7373/7962/7762 in heavy
interference, high density, or large broadcast domain subnets with many small
packets, in versions later than 9.5.3.

It is best to open a ticket with Tech Support, providing your ZD debug log, and
affected AP System Info files, to determine the root cause of unexpected AP
reboots, to compare to known issues.

368 Messages

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5.6K Points

6 years ago

Has anyone seen this on R300?

24 Messages

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494 Points

6 years ago

I have the same issue with 7762.

Any idea? I am using 9.8.0.0.373
Brand User

2.6K Messages

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44.8K Points

6 years ago

See answer above, re: 64mb RAM APs, zf7363/7962/7762 models and what can cause, and what to provide to Ruckus Tech Support, to compare to known issues.