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4 Messages

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110 Points

Thu, Apr 21, 2016 1:15 PM

Is it possible to deactivate a license upgrade from a ZD1100 and activate it on another ZD1100?

Hi,
We're currently upgrading a ZD1100 that has 12 AP license to a newer ZD1200, and we'd like to keep the extra licenses in order to migrate them on another ZD1100.
Do anyone know if this is possible and how to do it?

Thanks in advance

Responses

301 Messages

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4.8K Points

5 years ago

Hi Andrea,
Welcome to the forum,

As this is a very specific question, I suggest you to open a case with the support team.

Kind regards
Martin

824 Messages

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13.2K Points

5 years ago

Hi

I am afraid. Lic are mapped to SN of actual device and Licence transfer/migration can happen only in case of RMA or replacement due to hardware fault.