brian_hoyt_6612139's profile

67 Messages


1.1K Points

Mon, Feb 22, 2021 8:40 PM

Inconsistent device fingerprinting?

When I look at my list of clients most of my Windows machines are tagged as Windows Mobile and a few as Windows 10. Similarly most of IOS devices are listed just as iPhone and a few are more accurately shown. Is there anyway to get it to be more accurate?


10 Messages


160 Points

5 m ago

Try deleting the device and rejoin it again. I think the controller pre assume the device on its initial connection



Official Rep


1.1K Messages


15.8K Points

5 m ago

Hi Brian,

Could you confirm on what version your ZD is? And what ZD model?

Make sure ZD is on recommended version. If still facing issue, try to upgrade to latest version (before that check and make sure your AP models supports latest version).

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