1 Message


70 Points

Wed, Oct 6, 2021 1:04 PM


We have a client with a ZD3025 with a bunch of R500's connected to it. They have an SSID with WPA2-AES authentication. 

Recently Huawei launched a security update and after the update, the users can not connect to the SSID. 

They also have an SZ with R500's connected to it with the exact same SSID.  The Huawei devices connect to the SSID with no issues. 

I also used the troubleshooting tool on the ZD to monitor the connection process. Below are the results. 

We are planning to migrate all the APs to the SZ once licensing is sorted. But during the migration process, we would like to find a solution for Huawei's to connect. 

The ZD run on firmware version build 306. 

Any suggestions will be appreciated. 

Official Rep


1.3K Messages


17.7K Points

2 m ago

Hi Wentzel,

Please upgrade to latest possible ZD firmware and see if that fixes the issue.

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