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2 Messages

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92 Points

Sat, Aug 15, 2015 1:05 PM

How long should it take an AP to join up with a zone director? I can see it and it is approved but I can't edit, I need to change it's IP.

How long should it take an AP to join up with a zone director? I can see it and it is approved but I can't edit it as I need to change it's IP.

Responses

824 Messages

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13.2K Points

5 years ago

under 5 minutes if all is ok as per my experience.

if yo can see it and is approved but can't edit then it means that AP is not in "connected" state.

check the AP event and activities to see ZD-AP connection behaviour for clues..
Brand User

Former Employee

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2.6K Messages

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44.8K Points

5 years ago

If you can ping APs, try SSH and login with ZD admin credentials.
Do you see the ZD's IP when you type 'get director'?

Else try 'set director ip ', followed by 'reboot'.

This should send the AP's LWAPP request to the ZD on next boot up.

Follow your Monitor/Access Points page Events/Activities log like Monnat suggested to see if it connects, or...?