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18 Messages

 • 

350 Points

Mon, Aug 19, 2013 1:49 PM

Closed

Answered

Hotspot 2.0 / Passpoint on ZD1100 & GS4 doesn't work

Hello,

I'm testing Hotspot 2.0 capabilities in ZD1100 and 7372 and 7762 APs and Samsung Galaxy S4.

I'm not connected to any mobile operator and I'm only trying to get the phone discover the Passpoint enabled SSID.

Until now I've configured operator profile, service provider profile and WLAN hotspot 2.0 as in manual. I'm even able to login to this WLAN, using local database, but stil I'm unable to detect it as Passpoint enabled.

Currently, one of the option I'm not certain about is Roaming Consortium List Organization ID - is it maintained list by IEEE (where to get it?) or will it random be sufficient for testing?

Manual of 9.6 is not very chatty and sometimes uses abbreviations without explaining what it really is (take "SSP" i.e.).

Am I doing something wrong? what could I check? Is there any real life example of working procedure?

Thanks.

Responses

683 Messages

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11K Points

7 years ago

Hi J,

I've sent you a TechNote via email. Hope that helps. There has been some internal discussion about challenges with some S4 non-US models.

18 Messages

 • 

350 Points

7 years ago

Thank you for the document, it halped understand a lot, especially for EAP-SIM method.

Is it possible to test non-sim credentials against local database but using Hotspot 2.0 network?

At least, what is to be tested is Passpoint and not correctness of radius installation. I mean, Galaxy S4 should find & try to connect to Passpoint enabled AP. Later, authentication may fail as local database doesn't support EAP-SIM/TLS/TTLS. So I'm not even getting into this - GS4 sees no Passpoint enabled Aps.

683 Messages

 • 

11K Points

7 years ago

Is your S4 a USA or other model? US version seems to work. I've seen internal discussion suggestion other regional models having trouble. Pls open a support case so we can isolate your issue.

1 Message

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60 Points

7 years ago

Hotspot 2.0 / Passpoint on Ruckus ZoneFlex 7363 & GS4 doesn't work

18 Messages

 • 

350 Points

7 years ago

"Is your S4 a USA or other model?"

My model was bought in EU (Poland) and its GT-i9505. I will open support case.

"Hotspot 2.0 / Passpoint on Ruckus ZoneFlex 7363 & GS4 doesn't work"

Which model did you try? My model is certified by WiFi Alliance, that's why i bought it:

http://www.wi-fi.org/certified-produc...

And I'm also using 7762, which is also certified, with ZD3000.

http://www.wi-fi.org/certified-produc...

683 Messages

 • 

11K Points

7 years ago

HotSpot 2.0/Passpoint is non-trivial to configure. Everything has to be exactly right and keep in mind there's only 1 vendor (Samsung) even offering support at the moment. In our testing, even that is inconsistent depending on carrier/regional differences in the mobile OS. So I would recommend that if you are seriously interested in having it work, and are having difficulty, please open a support case. These forums are the wrong place to try to troubleshoot highly complex configurations such as these.