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3 Messages

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100 Points

Tue, Jun 17, 2014 3:10 PM

have a zoneflex 7363 I'm unable to log into the web interface with, any idea's?

have tried hard resetting the device, but every time I log in with user name "super" and password "sp-admin" it doesn't progress and asks for the same details again.
very frustrating as I cant work out why this would be happening?
windows internet explorer says there's and invalid certificate when opening the page but that's it.

Responses

368 Messages

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5.6K Points

6 years ago

How about a different browser?

3 Messages

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100 Points

6 years ago

I've tried with internet explorer and google chrome. No luck with either :-/

1 Message

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62 Points

6 years ago

Firefox usually works best when logging into the AP's.

368 Messages

 • 

5.6K Points

6 years ago

Can you use something like Putty and SSH to the device?

If you can login that way maybe try the following command

rkscli: set factory

Maybe the reset button isn't working correctly

3 Messages

 • 

100 Points

6 years ago

have tried putty, but just shows unable to connect error when i tpye in the ip address :-/
and tried firefox with no luck either!
fustrating..... is there a way of forcing a firmware upgrade onto it? n then seeing if that allows a successful log in?

368 Messages

 • 

5.6K Points

6 years ago

Probably need to open a case but I would say the AP is dead.